Support Board
Date/Time: Thu, 28 Nov 2024 16:55:49 +0000
Wanting to switch from CQG to Teton
View Count: 1895
| [2023-04-10 18:16:11] |
| User449884 - Posts: 155 |
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Im with AMP and want to switch from CQG to Teton. I have pkg now with sierra, what else do i need to do or activate besides switching to Teton on the AMP account? Thanks |
| [2023-04-10 19:00:08] |
| John - SC Support - Posts: 36350 |
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First you need to get AMP to change you to the Teton Order Routing. Once they have that setup for you, then go through the following instructions to connect your Sierra Chart to the Teton Order Routing Service and setup the Denali Exchange Data Feed: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-10 19:21:43] |
| User449884 - Posts: 155 |
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yeah the AMP part i get. I only need pkg 12 here ?
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| [2023-04-10 19:38:12] |
| John - SC Support - Posts: 36350 |
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You need to be on one of the Integrated Packages in order to use the Teton Order Routing service and get real-time data. If you want the MBO information, then you will want to be on Package 12. Refer to the differences in the packages here: Description of Service Packages and Pricing: Integrated Packages For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-10 22:45:19] |
| User449884 - Posts: 155 |
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ok and what about Denali? ive had it but with CQG there was no need for it. Do i need it for Teton?
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| [2023-04-11 02:41:56] |
| Sierra_Chart Engineering - Posts: 17204 |
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Yes you do need to use the Denali Data Feed with Teton order routing. There is no additional cost for this. You only pay the exchange fee for market data. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-11 13:46:27] |
| User449884 - Posts: 155 |
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ok so since i have Denali on Pkg 12, i dont need to sign up for anything to get started with Teton?
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| [2023-04-11 14:55:56] |
| SC Support - Posts: 1895 |
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Hi User449884, right now you can activate the CME Group Exchanges that you want Real-time Data for, you can do that via #3 here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME Since you are on SP12, do I understand correctly that you wish to use the MBO Feature, if so you would need to activate CME Group exchanges that include Market Depth, as the Market Depth Data is used to generate the analysis called MBO Market By Order Data Description of Service Packages and Pricing: Packages With regard to your comment "ok so since i have Denali on Pkg 12, i dont need to sign up for anything to get started with Teton?" >> AMP Futures can put you on the Teton Order Routing Service without Sierra Chart's intervention; when AMP Futures has added you to the Teton Order Routing Service, your set-up instructions begin with step #5 here: Sierra Chart Teton Futures Order Routing: Setup Instructions Date Time Of Last Edit: 2023-04-11 15:07:09
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| [2023-04-11 18:12:07] |
| User449884 - Posts: 155 |
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i use CQG now and i have market depth. I trade on DOMs only so i need the MBO from pkg 12 So if i understand correctly, i need PKG12 + Denali feed to be able to use Teton? Cant use Teton with PKG 12 only? $34+$56 for Teton |
| [2023-04-11 18:31:44] |
| SC Support - Posts: 1895 |
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SP12 for $56 would include access to the Denali Data Feeds, from there you would just pay the Real-time Data Exchange Fees that you need: Denali Exchange Data Feed: Supported Exchanges (Exchange Fees) (note also there are multi-month discounts available for SP12 Software Usage Time) Description of Service Packages and Pricing: Multiple Month Purchase Discount The Market Depth Bundle for $34.25 could be the Real-time Data cost in your example of ($34 + $56) or perhaps you trade only ES and NQ so you can use just CME Exchange Market Depth Data for $11.50 per month? Teton Order Routing would be available as soon as AMP would put you onto it, Teton does not charge you to send your orders to the CME Group Exchanges -- in the way that CQG would charge you $0.10 per contract per side, Teton would be $0. Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-11 18:35:16
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| [2023-04-11 19:59:06] |
| ondafringe - Posts: 286 |
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Ok... I just logged in to my AMP account and submitted my request to change to Teton. We'll see how it goes. |
| [2023-04-11 20:19:07] |
| User449884 - Posts: 155 |
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thank you, im still as confused but i appreciate your time
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| [2023-04-11 20:27:31] |
| SC Support - Posts: 1895 |
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No problem Jonathan, I can give you a quick call to go through this stuff when you have time.
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| [2023-04-11 20:38:03] |
| User449884 - Posts: 155 |
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Thanks, i just made the request on AMP to switch to Teton. I'll let you know how it goes
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| [2023-04-12 14:45:28] |
| SC Support - Posts: 1895 |
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Hi ondafringe, if you wish I can give you a quick call to talk this through, please let me know.
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| [2023-04-12 14:54:26] |
| ondafringe - Posts: 286 |
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I deleted my post and reposted it in a new thread. Sorry. :) Take a look at that post and if you still think I need a call, I'm here by my phone. Wait, did you just call? I saw a call from London and didn't answer. Thought it was a spam call. Date Time Of Last Edit: 2023-04-12 14:55:55
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| [2023-04-12 14:58:20] |
| User449884 - Posts: 155 |
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I requested for AMP to switch me to Teton from CQG. But my Sierra now says no accounts assigned. WHat am i missing? |
| [2023-04-12 15:32:34] |
| SC Support - Posts: 1895 |
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Spoke to ondafringe and User449884 about set-up. They are waiting AMP Futures to complete their set-ups on Teton Order Routing, both have already been disconnected from CQG in preparation.
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| [2023-04-12 15:34:49] |
| User449884 - Posts: 155 |
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JUst signed up for #4, but still no feed >> this was resolved, the Client now has Real-time Data via [SC Data - All Services] Date Time Of Last Edit: 2023-04-12 16:05:47
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| [2023-04-12 16:21:59] |
| User449884 - Posts: 155 |
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AMP just replied, they are waiting on a few tests to finalize the Teton setup
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| [2023-04-12 17:12:38] |
| SC Support - Posts: 1895 |
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Ok, will they be putting you back on CQG WebAPI Order Routing in the meantime?
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| [2023-04-12 17:34:58] |
| NanWangIDa - Posts: 10 |
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@SC Support, I requested Teton last week(Live Trading Setup Request via AMP client portal), and my CQG was disabled, so I can't trade futures via AMP now. And when I login AMP client portal to Live Trading Setup want to request SC Denali + CQG order route, system said I can't request bcz there is the one(Sierra Teton) still pending. |
| [2023-04-12 18:04:05] |
| User449884 - Posts: 155 |
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they offered but id rather wait. Is this normal?
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| [2023-04-12 18:15:07] |
| SC Support - Posts: 1895 |
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This is the beginning of AMP supporting Teton Order Routing more broadly, they need the time for testing that they need. Your options are to: (1) ask AMP to be put back onto the CQG WebAPI while you wait for them to complete their work. or (2) connect to [SC Data / All Services] and trade in simulation until AMP are ready. Denali Exchange Data Feed: *Setup Instructions: Sierra Chart Software Instructions* |
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