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Date/Time: Thu, 28 Nov 2024 19:59:01 +0000



data historical download

View Count: 305

[2023-04-06 15:15:17]
User491428 - Posts: 87
Sometimes when I start Sierra it downloads the historical data. this sometimes takes a few minutes
[2023-04-06 17:04:49]
Sierra_Chart Engineering - Posts: 17206
So we can confirm the data is coming from the correct source, follow the instructions below:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

Or, in the case of a Continuous Futures Contract chart, follow these instructions:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data

After about a minute provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-04-11 13:44:26
[2023-04-11 13:31:27]
User491428 - Posts: 87
Hallo, now i copy the messagelog from to day . sierra is loading and loading......






HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2023-04-11 13:27:22.984
[12892] Chartbook Sharing Server | Restore Settings | Read from File 'C:\SierraChart\Data\ChartbookSharing\ChartbookSharingSettings.config' | 2023-04-11 13:27:24.694
[12892] Chartbook Sharing Server | Restore Settings | Start reading internal server states | 2023-04-11 13:27:24.694
[12892] Chartbook Sharing Server | Restore Settings | Finish reading internal server states. OK | 2023-04-11 13:27:24.695
[12892] Chartbook Sharing Server | Server | Send @RestartServer to All /Start | 2023-04-11 13:27:24.695
Created the DTC Protocol server. | 2023-04-11 13:27:24.696
DTC Protocol Server listening on port 11099. | 2023-04-11 13:27:24.697
Reading Internal Order ID file. | 2023-04-11 13:27:24.697
Reading Trade Orders file. | 2023-04-11 13:27:24.813
Reading Trade Positions file. | 2023-04-11 13:27:24.814
Reading Trade Account Data files. | 2023-04-11 13:27:24.814
Software version: 2479 64-bit | 2023-04-11 13:27:24.817
Primary Thread ID: 12892 | 2023-04-11 13:27:24.817
Usage end date: 2023-07-20 | 2023-04-11 13:27:24.817
Enabled for: Advanced Features 2. | 2023-04-11 13:27:24.817
Enabled for: Sierra Chart Historical Data Service. | 2023-04-11 13:27:24.817
Enabled for: Denali Real-Time Exchange Data Feed. | 2023-04-11 13:27:24.817
Enabled for: Delayed Denali Exchange Data Feed. | 2023-04-11 13:27:24.817
Enabled for exchange2: CME | 2023-04-11 13:27:24.817
Enabled for exchange2: CBOT | 2023-04-11 13:27:24.817
Enabled for exchange2: fairx_exchange.data | 2023-04-11 13:27:24.817
Allow Support for Sierra Chart Data Feeds is enabled. | 2023-04-11 13:27:24.817
Current selected Data/Trading service: Teton CME Order Routing | 2023-04-11 13:27:24.817
Custom symbol settings values: disabled | 2023-04-11 13:27:24.817
Chart Update Interval: 100 | 2023-04-11 13:27:24.817
Intraday Data Storage Time Unit: 0 | 2023-04-11 13:27:24.817
Time Zone: +00:00:00 (UTC+00) | 2023-04-11 13:27:24.817
2023-04-11 13:27:24 Local computer time in UTC | 2023-04-11 13:27:24.817
2023-04-11 13:27:24 Local computer time in SC Time Zone | 2023-04-11 13:27:24.817
2023-04-11 13:27:18 Server time in UTC | 2023-04-11 13:27:24.817
Local computer UTC time and Server UTC time difference: 0 seconds. | 2023-04-11 13:27:24.817
Program path: C:\SierraChart\ | 2023-04-11 13:27:24.817
Data Files path: C:\SierraChart\Data\ | 2023-04-11 13:27:24.817
OS Version Number: 10.0 | 2023-04-11 13:27:24.818
Locale Setting: C | 2023-04-11 13:27:24.818
DLLs: UserContributedStudies_64.dll | 2023-04-11 13:27:24.819
Allowed protected custom studies: | 2023-04-11 13:27:24.819
Crash reporter started: true | 2023-04-11 13:27:24.819

Created the DTC Protocol historical data server. | 2023-04-11 13:27:24.837
HD Server Manager | Listening on port 11095. | 2023-04-11 13:27:24.839
Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. | 2023-04-11 13:27:24.839
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2023-04-11 13:27:24.858
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2023-04-11 13:27:24.858
Requesting current Date-Time from Sierra Chart server. | 2023-04-11 13:27:24.902
Received 5 login tokens. | 2023-04-11 13:27:25.138
Received Date-time from server. Delay adjusted UTC Date-time: 2023-04-11 13:27:26.141. Round-trip delay: 00:00:00.183 | 2023-04-11 13:27:25.269
Computer time to server time difference: -00:00:00.872 | 2023-04-11 13:27:25.269
Error setting System Date-Time. Windows error code 1314: Dem Client fehlt ein erforderliches Recht. | 2023-04-11 13:27:25.269
Symbol settings MD5 received. Request ID: 1. | 2023-04-11 13:27:26.358
Requested symbol settings for service code sc_futures_direct.dtc.trading. Request ID: 2. | 2023-04-11 13:27:26.358
Symbol settings received. Request ID: 2. | 2023-04-11 13:27:28.153
Files to Open on Startup | Opening file: Chartbook EurUsd.Cht | 2023-04-11 13:27:29.210
ESM23_FUT_CME 700 Trades #2 | Reloading chart. | 2023-04-11 13:27:29.250
M6EM23_FUT_CME [CB] Daily #3 | Reloading chart. | 2023-04-11 13:27:29.271
M6EM23_FUT_CME [CB] Daily #3 | Performing continuous chart historical Daily data download for symbol M6EM23_FUT_CME starting at last date in file. | 2023-04-11 13:27:29.357
Starting DelayedDownloadMonitoringTimer | 2023-04-11 13:27:29.357
Starting HDTimeoutTimer | 2023-04-11 13:27:29.357
Added historical Daily data request for M6EM23_FUT_CME to the queue. | 2023-04-11 13:27:29.357
Triggering next historical data download in queue. | 2023-04-11 13:27:29.357
M6EM23_FUT_CME [CB] Daily #3 | Waiting for historical downloads to complete with the IDs: 1, | 2023-04-11 13:27:29.535
M6EM23_FUT_CME #4 | Reloading chart. | 2023-04-11 13:27:29.787
M6EM23_FUT_CME #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-04-11 13:27:29.788
M6EM23_FUT_CME [CB] 60 Min #7 | Reloading chart. | 2023-04-11 13:27:29.806
M6EM23_FUT_CME [CB] 60 Min #7 | Waiting for historical downloads to complete with the IDs: 1, | 2023-04-11 13:27:29.838
M6EM23_FUT_CME [CBV] 5 Min #8 | Reloading chart. | 2023-04-11 13:27:29.849
M6EM23_FUT_CME [CBV] 5 Min #8 | Waiting for historical downloads to complete with the IDs: 1, | 2023-04-11 13:27:29.872
Files to Open on Startup | Opening file: Chartbook US.Cht | 2023-04-11 13:27:29.891
ESM23_FUT_CME 30 Sec #8 | Reloading chart. | 2023-04-11 13:27:29.917
ESM23_FUT_CME #10 | Reloading chart. | 2023-04-11 13:27:30.114
ESM23_FUT_CME 1.75 Range #13 | Reloading chart. | 2023-04-11 13:27:30.155
MNQM23_FUT_CME [C] 5 Min #4 | Reloading chart. | 2023-04-11 13:27:30.177
Files to Open on Startup | Opening file: Chartbook NQ.Cht | 2023-04-11 13:27:30.208
MNQM23_FUT_CME [C] 60 Min #6 | Reloading chart. | 2023-04-11 13:27:30.273
MNQM23_FUT_CME [C] 5 Min #5 | Reloading chart. | 2023-04-11 13:27:30.314
MNQM23_FUT_CME [C] Daily #1 | Reloading chart. | 2023-04-11 13:27:30.366
MNQM23_FUT_CME [C] Daily #1 | Performing continuous chart historical Daily data download for symbol MNQM23_FUT_CME starting at last date in file. | 2023-04-11 13:27:30.552
Added historical Daily data request for MNQM23_FUT_CME to the queue. | 2023-04-11 13:27:30.552
MNQM23_FUT_CME [C] Daily #1 | Waiting for historical downloads to complete with the IDs: 2, | 2023-04-11 13:27:30.944
MESM23_FUT_CME 5 Min #2 | Reloading chart. | 2023-04-11 13:27:30.968
MNQM23_FUT_CME [C] 1 Min #3 | Reloading chart. | 2023-04-11 13:27:30.998
MNQM23_FUT_CME #4 | Reloading chart. | 2023-04-11 13:27:31.431
MNQM23_FUT_CME #4 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-04-11 13:27:31.442
Files to Open on Startup | Opening file: Chartbook ES.Cht | 2023-04-11 13:27:31.490
ESM23_FUT_CME [CBV] 9000 Trades #2 | Reloading chart. | 2023-04-11 13:27:31.555
ESM23_FUT_CME [CBV] 9000 Trades #2 | Performing continuous chart historical Daily data download for symbol ESM23_FUT_CME starting at last date in file. | 2023-04-11 13:27:31.583
Added historical Daily data request for ESM23_FUT_CME to the queue. | 2023-04-11 13:27:31.583
ESM23_FUT_CME [CBV] 9000 Trades #2 | Waiting for historical downloads to complete with the IDs: 3, | 2023-04-11 13:27:31.641
ESM23_FUT_CME #3 | Reloading chart. | 2023-04-11 13:27:32.056
ESM23_FUT_CME #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-04-11 13:27:32.057
ESM23_FUT_CME [CBV] 700 Trades #1 | Reloading chart. | 2023-04-11 13:27:32.082
ESM23_FUT_CME [CBV] 700 Trades #1 | Waiting for historical downloads to complete with the IDs: 3, | 2023-04-11 13:27:32.304
ESM23_FUT_CME [CBV] 1 Day #4 | Reloading chart. | 2023-04-11 13:27:32.353

Teton CME Order Routing | Firm: Dorman | 2023-04-11 13:27:32.402
Teton CME Order Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11091 | 2023-04-11 13:27:32.402
Starting DelayedDownloadMonitoringTimer | 2023-04-11 13:27:32.405
Starting HDTimeoutTimer | 2023-04-11 13:27:32.405
Added historical Intraday data request for ESM22_FUT_CME to the queue. | 2023-04-11 13:27:32.405
Triggering next historical data download in queue. | 2023-04-11 13:27:32.405
DTC Client socket (1) | Creating socket. Using TLS 1.2. | 2023-04-11 13:27:32.466
DTC Client socket (1) | New receive buffer size: 5242880 | 2023-04-11 13:27:32.466
DTC Client socket (1) | Connecting to IP: 208.185.224.129. | 2023-04-11 13:27:32.466
ESM23_FUT_CME [CBV] 1 Day #4 | Waiting for historical downloads to complete with the IDs: 3, 4, | 2023-04-11 13:27:32.644
Mapping M6EM23_FUT_CME to M6EM23. Service code: cme | 2023-04-11 13:27:32.693
Using symbol data fast lookup vector | 2023-04-11 13:27:32.693
HD Request # 1 | Downloading Historical Daily chart data for M6EM23_FUT_CME. Starting date: 2023-04-05. Service: sc_futures_direct.dtc.trading | 2023-04-11 13:27:32.696
MNQM23_FUT_CME [C] 1 Min #3 | StartDateTimeForLoadingOrderFills: 2023-04-09 16:15:00 | 2023-04-11 13:27:32.726
Mapping ESM22_FUT_CME to ESM22. Service code: cme | 2023-04-11 13:27:32.733
HD Request # 2 | Downloading Intraday chart data for ESM22_FUT_CME to the file ESM22_FUT_CME.scid. Service: cme | 2023-04-11 13:27:32.733
HD Request # 2 | Download start date-time: 2022-05-03 04:49:30.000000. File last date-time: 2022-05-03 04:49:30.498004 | 2023-04-11 13:27:32.733
Teton CME Order Routing | Network connection to server complete. | 2023-04-11 13:27:32.735
Teton CME Order Routing | Starting socket receive thread. | 2023-04-11 13:27:32.735
HD Request # 2 | Using server: ds26.sierracharts.com port 10149 | 2023-04-11 13:27:32.735
Teton CME Order Routing | Sending encoding request to server: Binary VLS. Compression: none | 2023-04-11 13:27:32.736
Socket (3) | Creating socket. | 2023-04-11 13:27:32.777
Socket (3) | New receive buffer size: 5242880 | 2023-04-11 13:27:32.777
Socket (3) | Connecting to IP: 142.215.17.188. | 2023-04-11 13:27:32.777
Mapping ESM23_FUT_CME to ESM23. Service code: cme | 2023-04-11 13:27:32.807
Added historical Intraday data request for ESM23_FUT_CME to the queue. | 2023-04-11 13:27:32.807
Intraday data recording state for symbol ESM23_FUT_CME is set to download 'Pending'. | 2023-04-11 13:27:32.807
Triggering next historical data download in queue. | 2023-04-11 13:27:32.807
Added historical Intraday data request for M6EM23_FUT_CME to the queue. | 2023-04-11 13:27:32.827
Intraday data recording state for symbol M6EM23_FUT_CME is set to download 'Pending'. | 2023-04-11 13:27:32.827
Triggering next historical data download in queue. | 2023-04-11 13:27:32.827
Mapping MNQM23_FUT_CME to MNQM23. Service code: cme | 2023-04-11 13:27:32.934
Added historical Intraday data request for MNQM23_FUT_CME to the queue. | 2023-04-11 13:27:32.934
Intraday data recording state for symbol MNQM23_FUT_CME is set to download 'Pending'. | 2023-04-11 13:27:32.934
Triggering next historical data download in queue. | 2023-04-11 13:27:32.934
Mapping MESM23_FUT_CME to MESM23. Service code: cme | 2023-04-11 13:27:32.938
Added historical Intraday data request for MESM23_FUT_CME to the queue. | 2023-04-11 13:27:32.938
Intraday data recording state for symbol MESM23_FUT_CME is set to download 'Pending'. | 2023-04-11 13:27:32.938
Triggering next historical data download in queue. | 2023-04-11 13:27:32.938
HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-04-11 13:27:33.067
HD Request # 2 | Sending historical data logon request message. | 2023-04-11 13:27:33.067
HD Request # 1 | Requesting historical Daily data for MFM23 starting at 2023-04-04. SC External HD service. | 2023-04-11 13:27:33.068
Teton CME Order Routing | Setting DTC encoding to Binary VLS | 2023-04-11 13:27:33.172
Teton CME Order Routing | Sending logon request message. | 2023-04-11 13:27:33.172
HD Request # 1 | Receiving historical Daily data for M6EM23_FUT_CME starting at 2023-04-05. | 2023-04-11 13:27:33.497
HD Request # 1 | Writing historical Daily data to the file M6EM23_FUT_CME.dly. | 2023-04-11 13:27:33.498
HD Request # 1 | Bytes received: 225 | 2023-04-11 13:27:33.499
HD Request # 1 | Received 4 Daily data records from 2023-04-05 00:00:00 to 2023-04-10 00:00:00 (6.0 days) and wrote 3 records for M6EM23_FUT_CME | 2023-04-11 13:27:33.500
HD Request # 1 | Completion time: 1s. | 2023-04-11 13:27:33.500
HD Request # 1 | Daily data download complete for M6EM23_FUT_CME. Unique request ID: 1 | 2023-04-11 13:27:33.500
Removing historical data download ID 1. | 2023-04-11 13:27:33.500

Triggering next historical data download in queue. | 2023-04-11 13:27:33.500
HD Request # 3 | Downloading Historical Daily chart data for MNQM23_FUT_CME. Starting date: 2023-04-05. Service: sc_futures_direct.dtc.trading | 2023-04-11 13:27:33.503
M6EM23_FUT_CME [CB] Daily #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-04-11 13:27:33.524
M6EM23_FUT_CME [CB] Daily #3 | Reloading chart. | 2023-04-11 13:27:33.526
M6EM23_FUT_CME [CB] 60 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-04-11 13:27:33.620
M6EM23_FUT_CME [CB] 60 Min #7 | Reloading chart. | 2023-04-11 13:27:33.621
M6EM23_FUT_CME [CBV] 5 Min #8 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-04-11 13:27:33.690
M6EM23_FUT_CME [CBV] 5 Min #8 | Reloading chart. | 2023-04-11 13:27:33.691
HD Request # 2 | Requesting Intraday data. Start date-time: 2022-05-03 04:49:30. Record interval: 0. Symbol: ESM22 | 2023-04-11 13:27:33.737
Teton CME Order Routing | Received logon response. | 2023-04-11 13:27:33.778
Teton CME Order Routing | Server Name: SC DTC Server. Build=45138. | 2023-04-11 13:27:33.778
Teton CME Order Routing | Server protocol version: 8. Client protocol version: 8 | 2023-04-11 13:27:33.778
Teton CME Order Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink.trading|SymbolSettings=cme_ilink_live.trading. | 2023-04-11 13:27:33.778
Teton CME Order Routing | Trading is supported. | 2023-04-11 13:27:33.778
Teton CME Order Routing | Order cancel and replace is supported. | 2023-04-11 13:27:33.778
Teton CME Order Routing | OCO Orders supported. | 2023-04-11 13:27:33.778
Teton CME Order Routing | Bracket Orders supported. | 2023-04-11 13:27:33.778
Teton CME Order Routing | Connected to server complete. | 2023-04-11 13:27:33.778
Triggering next historical data download in queue. | 2023-04-11 13:27:33.781
Triggering next historical data download in queue. | 2023-04-11 13:27:33.781
Triggering next historical data download in queue. | 2023-04-11 13:27:33.781
Triggering next historical data download in queue. | 2023-04-11 13:27:33.781
Teton CME Order Routing | Performing query for most recent Order Activity Date-Time. | 2023-04-11 13:27:33.793
No download requests in the queue to start downloads for. | 2023-04-11 13:27:33.793
No download requests in the queue to start downloads for. | 2023-04-11 13:27:33.794
Mapping MNQM23_FUT_CME to MNQM23. Service code: cme | 2023-04-11 13:27:33.795
Using symbol data fast lookup vector | 2023-04-11 13:27:33.795
Denali Data Feed | Starting real-time market data updates for: MNQM23_FUT_CME (MNQM23). ID: 1 Service code: cme | 2023-04-11 13:27:33.795
Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 | 2023-04-11 13:27:33.795
Denali Data Feed | Requesting security definition data for: MNQM23_FUT_CME (MNQM23). ID: 1 | 2023-04-11 13:27:33.798
Mapping ESM23_FUT_CME to ESM23. Service code: cme | 2023-04-11 13:27:33.801
Denali Data Feed | Starting real-time market data updates for: ESM23_FUT_CME (ESM23). ID: 2 Service code: cme | 2023-04-11 13:27:33.802
Denali Data Feed | Requesting security definition data for: ESM23_FUT_CME (ESM23). ID: 2 | 2023-04-11 13:27:33.802
M6EM23_FUT_CME [CB] Daily #3 | Reloading chart. | 2023-04-11 13:27:33.805
DTC Client socket (5) | Creating socket. | 2023-04-11 13:27:33.843
DTC Client socket (5) | New receive buffer size: 5242880 | 2023-04-11 13:27:33.843
DTC Client socket (5) | Connecting to IP: 142.215.18.147. | 2023-04-11 13:27:33.843
HD Request # 2 | Decompressing data. | 2023-04-11 13:27:33.895
HD Request # 2 | Receiving Intraday data for ESM22_FUT_CME starting at 2022-05-03 04:49:30.447000 | 2023-04-11 13:27:33.897
Teton CME Order Routing | Requesting historical order activity from server. Start date-time UTC: 2023-04-10 17:26:10.451774 | 2023-04-11 13:27:34.209
HD Request # 3 | Requesting historical Daily data for NMM23 starting at 2023-04-04. SC External HD service. | 2023-04-11 13:27:34.209
Denali Data Feed | Network connection to server complete. | 2023-04-11 13:27:34.209
Denali Data Feed | Starting socket receive thread. | 2023-04-11 13:27:34.209
Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard | 2023-04-11 13:27:34.210
MNQM23_FUT_CME [C][M] 5 Min #5 | StartDateTimeForLoadingOrderFills: 2023-04-09 16:15:00 | 2023-04-11 13:27:34.212
Chart #5 has tagged chart #3 for full recalculation. Chartbook: Chartbook NQ.Cht | 2023-04-11 13:27:34.213
Updated verified funded futures trading account ending date to: 2023-05-11 13:27:34 | 2023-04-11 13:27:34.216
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MNQM23_FUT_CME | 2023-04-11 13:27:34.216
Teton CME Order Routing | Received security definition for symbol MNQM23_FUT_CME | 2023-04-11 13:27:34.216
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: ESM23_FUT_CME | 2023-04-11 13:27:34.216
Teton CME Order Routing | Received security definition for symbol ESM23_FUT_CME | 2023-04-11 13:27:34.216
M6EM23_FUT_CME [CB] 60 Min #7 | Reloading chart. | 2023-04-11 13:27:34.225
Requesting market depth updates for: ESM23_FUT_CME if supported. | 2023-04-11 13:27:34.266
Separate subscription for market depth updates not supported. ESM23_FUT_CME | 2023-04-11 13:27:34.266
M6EM23_FUT_CME [CBV] 5 Min #8 | Reloading chart. | 2023-04-11 13:27:34.268
M6EM23_FUT_CME [CBV] 5 Min #8 | StartDateTimeForLoadingOrderFills: 2023-01-26 00:00:00 | 2023-04-11 13:27:34.315
Mapping MESM23_FUT_CME to MESM23. Service code: cme | 2023-04-11 13:27:34.325
Denali Data Feed | Starting real-time market data updates for: MESM23_FUT_CME (MESM23). ID: 3 Service code: cme | 2023-04-11 13:27:34.325
Denali Data Feed | Requesting security definition data for: MESM23_FUT_CME (MESM23). ID: 3 | 2023-04-11 13:27:34.325
Mapping M6EM23_FUT_CME to M6EM23. Service code: cme | 2023-04-11 13:27:34.343
Denali Data Feed | Starting real-time market data updates for: M6EM23_FUT_CME (M6EM23). ID: 4 Service code: cme | 2023-04-11 13:27:34.343
Denali Data Feed | Requesting security definition data for: M6EM23_FUT_CME (M6EM23). ID: 4 | 2023-04-11 13:27:34.343
Teton CME Order Routing | Received final trade activity snapshot. Count=1. No data. TradeAccount=43827 | 2023-04-11 13:27:34.352
Denali Data Feed | Setting DTC encoding to Binary VLS | 2023-04-11 13:27:34.380
Denali Data Feed | Sending logon request message. | 2023-04-11 13:27:34.380
HD Request # 3 | Receiving historical Daily data for MNQM23_FUT_CME starting at 2023-04-05. | 2023-04-11 13:27:34.472
HD Request # 3 | Writing historical Daily data to the file MNQM23_FUT_CME.dly. | 2023-04-11 13:27:34.472
HD Request # 3 | Bytes received: 308 | 2023-04-11 13:27:34.475
HD Request # 3 | Received 5 Daily data records from 2023-04-05 00:00:00 to 2023-04-10 00:00:00 (6.0 days) and wrote 4 records for MNQM23_FUT_CME | 2023-04-11 13:27:34.475
HD Request # 3 | Completion time: 1s. | 2023-04-11 13:27:34.475
HD Request # 3 | Daily data download complete for MNQM23_FUT_CME. Unique request ID: 2 | 2023-04-11 13:27:34.475
Removing historical data download ID 2. | 2023-04-11 13:27:34.475

Triggering next historical data download in queue. | 2023-04-11 13:27:34.475
HD Request # 4 | Downloading Historical Daily chart data for ESM23_FUT_CME. Starting date: 2023-04-05. Service: sc_futures_direct.dtc.trading | 2023-04-11 13:27:34.478
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MESM23_FUT_CME | 2023-04-11 13:27:34.498
Teton CME Order Routing | Received security definition for symbol MESM23_FUT_CME | 2023-04-11 13:27:34.498
Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: M6EM23_FUT_CME | 2023-04-11 13:27:34.501
Teton CME Order Routing | Received security definition for symbol M6EM23_FUT_CME | 2023-04-11 13:27:34.501
MNQM23_FUT_CME [C] Daily #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-04-11 13:27:34.509
MNQM23_FUT_CME [C] Daily #1 | Reloading chart. | 2023-04-11 13:27:34.513
HD Request # 2 | Timestamp of first Intraday data file record written: 2022-05-03 04:49:30.544000. | 2023-04-11 13:27:34.526
MNQM23_FUT_CME [C] Daily #1 | Reloading chart. | 2023-04-11 13:27:34.621
HD Request # 4 | Requesting historical Daily data for ESM23 starting at 2023-04-04. SC External HD service. | 2023-04-11 13:27:34.957
Denali Data Feed | Received logon response. | 2023-04-11 13:27:35.286
Denali Data Feed | Server Name: SC Realtime Server. | 2023-04-11 13:27:35.286
Denali Data Feed | Server protocol version: 8. Client protocol version: 8 | 2023-04-11 13:27:35.286
Denali Data Feed | Successfully connected. | 2023-04-11 13:27:35.286
Denali Data Feed | Trading is not supported. | 2023-04-11 13:27:35.286
Denali Data Feed | Restarting real-time data updates for symbol: ESM23_FUT_CME -> ESM23. Market Depth data restarted. | 2023-04-11 13:27:35.286
Denali Data Feed | Restarting real-time data updates for symbol: M6EM23_FUT_CME -> M6EM23 | 2023-04-11 13:27:35.286
Denali Data Feed | Restarting real-time data updates for symbol: MESM23_FUT_CME -> MESM23 | 2023-04-11 13:27:35.286
Denali Data Feed | Restarting real-time data updates for symbol: MNQM23_FUT_CME -> MNQM23 | 2023-04-11 13:27:35.286
HD Request # 4 | Receiving historical Daily data for ESM23_FUT_CME starting at 2023-04-05. | 2023-04-11 13:27:35.367
HD Request # 4 | Writing historical Daily data to the file ESM23_FUT_CME.dly. | 2023-04-11 13:27:35.368
HD Request # 4 | Bytes received: 293 | 2023-04-11 13:27:35.373
HD Request # 4 | Received 5 Daily data records from 2023-04-05 00:00:00 to 2023-04-10 00:00:00 (6.0 days) and wrote 4 records for ESM23_FUT_CME | 2023-04-11 13:27:35.373
HD Request # 4 | Completion time: 1s. | 2023-04-11 13:27:35.373
HD Request # 4 | Daily data download complete for ESM23_FUT_CME. Unique request ID: 3 | 2023-04-11 13:27:35.373
Removing historical data download ID 3. | 2023-04-11 13:27:35.373

Triggering next historical data download in queue. | 2023-04-11 13:27:35.373
No download requests in the queue to start downloads for. | 2023-04-11 13:27:35.373
ESM23_FUT_CME [CBV] 9000 Trades #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-04-11 13:27:35.381
ESM23_FUT_CME [CBV] 9000 Trades #2 | Reloading chart. | 2023-04-11 13:27:35.387
ESM23_FUT_CME [CBV] 700 Trades #1 | Download is complete for all contract months in chart. Proceeding with data load. | 2023-04-11 13:27:35.463
ESM23_FUT_CME [CBV] 700 Trades #1 | Reloading chart. | 2023-04-11 13:27:35.464
Denali Data Feed | Clearing market depth for ESM23_FUT_CME | 2023-04-11 13:27:35.552
Denali Data Feed | Received security definition for symbol ESM23_FUT_CME | 2023-04-11 13:27:35.552
Opened cached Depth file: C:\SierraChart\Data\MarketDepthData\ESM23_FUT_CME.2023-04-11.depth | 2023-04-11 13:27:35.554
Denali Data Feed | Received security definition for symbol M6EM23_FUT_CME | 2023-04-11 13:27:35.556
Denali Data Feed | Received security definition for symbol MESM23_FUT_CME | 2023-04-11 13:27:35.557
Denali Data Feed | Received security definition for symbol MNQM23_FUT_CME | 2023-04-11 13:27:35.557
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
Array message repeat count limit reached. | 2023-04-11 13:27:35.610
: Array is unallocated. | 2023-04-11 13:27:35.610
Array message repeat count limit reached. | 2023-04-11 13:27:35.610
ESM23_FUT_CME [CBV] 9000 Trades #2 | Reloading chart. | 2023-04-11 13:27:35.635
ESM23_FUT_CME [CBV] 700 Trades #1 | Reloading chart. | 2023-04-11 13:27:35.736
Requesting market depth updates for: M6EM23_FUT_CME if supported. | 2023-04-11 13:27:38.779
Requesting market depth updates for: MNQM23_FUT_CME if supported. | 2023-04-11 13:27:38.779
Denali Data Feed | Clearing market depth for M6EM23_FUT_CME | 2023-04-11 13:27:38.966
Denali Data Feed | Clearing market depth for MNQM23_FUT_CME | 2023-04-11 13:27:38.966
Loading market depth data. | 2023-04-11 13:27:39.312
Enabling compression for file: C:\SierraChart\Data\MarketDepthData\ESM23_FUT_CME.2023-04-10.depth. This may take a while. | 2023-04-11 13:27:39.313
File compression enabled. C:\SierraChart\Data\MarketDepthData\ESM23_FUT_CME.2023-04-10.depth. CompressionState=0 | 2023-04-11 13:27:39.313
Loaded depth data records for ESM23_FUT_CME 2023-04-10 from 2023-04-10 08:26:38.221000 to 2023-04-10 14:41:04.086000. | 2023-04-11 13:27:41.415
ESM23_FUT_CME[M] 30 Sec #8 | Reloading chart. | 2023-04-11 13:27:41.514
ESM23_FUT_CME[M] #10 | StartDateTimeForLoadingOrderFills: 2023-03-12 18:00:00 | 2023-04-11 13:27:41.596
ESM23_FUT_CME[M] 1.75 Range #13 | StartDateTimeForLoadingOrderFills: 2023-02-17 08:45:53 | 2023-04-11 13:27:46.468
MNQM23_FUT_CME [C][M] 1 Min #3 | Performing a full recalculation because it has been tagged. Chartbook: Chartbook NQ.Cht | 2023-04-11 13:27:47.565
Loading market depth data. | 2023-04-11 13:27:49.042
Loaded depth data records for ESM23_FUT_CME 2023-04-10 from 2023-04-10 08:26:38.221000 to 2023-04-10 14:41:04.086000. | 2023-04-11 13:27:49.486
ESM23_FUT_CME [CBV][M] 9000 Trades #2 | StartDateTimeForLoadingOrderFills: 2023-02-19 18:00:00 | 2023-04-11 13:27:51.700
ESM23_FUT_CME[M] #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-04-11 13:27:55.715
ESM23_FUT_CME/MESM23_FUT_CME[M] #3 | Reloading chart. | 2023-04-11 13:28:12.553
ESM23_FUT_CME/MESM23_FUT_CME[M] #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-04-11 13:28:12.553
ESM23_FUT_CME/MESM23_FUT_CME[M] #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2023-04-11 13:28:13.146
ESM23_FUT_CME [CBV][M] 700 Trades #1 | StartDateTimeForLoadingOrderFills: 2022-09-22 16:15:00 | 2023-04-11 13:28:19.245
[2023-04-11 13:47:02]
Sierra_Chart Engineering - Posts: 17206
The data is coming from the correct server. Follow the instructions here to reduce the amount of time to download data:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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