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Date/Time: Thu, 28 Nov 2024 20:43:42 +0000

How to Post a Message for Support

Analysis

View Count: 404

[2023-04-04 16:52:12] #1 [Go To First Post]
User167296 - Posts: 7
Bonjour, J'ai le message suivant lorsque je veux accéder a mon algo Error creating process C:\Program Files (x86)\Microsoft Visual Studio\Etudes2. Windows error code 5: Accès refusé. \| 2023-04-04 15:09:52.140 * Error creating the Advanced Custom Studies editor process. \| 2023-04-04 15:09:52.140 * D'avance merci pour aide.

[2023-04-04 17:55:18] #2 [Go To First Post]
John - SC Support - Posts: 36350
From Google Translate: Good morning, I have the following message when I want to access my algo Error creating process C:\Program Files (x86)\Microsoft Visual Studio\Etudes2. Windows error code 5: Access denied. \| 2023-04-04 15:09:52.140 * Error creating the Advanced Custom Studies editor process. \| 2023-04-04 15:09:52.140 * Thanks in advance for help. We are not understanding this, as it looks like you are having an issue accessing Visual Studio. Is this output from Sierra Chart? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-04 18:10:44] #3 [Go To First Post]
User167296 - Posts: 7
Bonjour, Oui quand je fais Analysis => New/open custom studies File il me met le message

[2023-04-04 21:22:49] #4 [Go To First Post]
John - SC Support - Posts: 36350
From Google Translate: Good morning, Yes when I do Analysis => New/open custom studies File it gives me the message Do you get the message as soon as you select the option for "Analysis >> New/Open Custom Studies File", or is it after you select a particular file? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-05 02:05:08] #5 [Go To First Post]
User167296 - Posts: 7
Bonjour, Oui juste après avoir sélectionné un fichier.

[2023-04-05 13:53:10] #6 [Go To First Post]
John - SC Support - Posts: 36350
From Google Translate: Good morning, Yes right after selecting a file. That makes us think the issue is with the particular file you are trying to select. Please try a different file and let us know if you get the message. In particular, pick a file that is located in the ACS_Source folder (which should be the default folder for the selection window when it opens. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-05 14:56:57] #7 [Go To First Post]
User167296 - Posts: 7
Hello, I have the same message.

[2023-04-05 20:27:40] #8 [Go To First Post]
John - SC Support - Posts: 36350
Do you know if you changed the Editor that is to be used to edit the program files? If you did change this, then that is the problem - you need to change it to a program that is accessible to you. If you do not know if you changed the editor, then we would like for you to change the editor to Notepad++, which we send along with Sierra Chart. To do this, follow these instructions: - Select Analysis >> Build Custom Studies DLL. - On the new window that opens select File >> Select Editor. - Select the "Yes" button to move forward. - On the next new window that opens select the button for Folder button. - Go to the folder where your main Sierra Chart installation is located (typically C:\SierraChart). - Then select the NPP folder that is showing under the main Sierra Chart folder and select the OK button to select that folder. - You will see a program called Notepad++ show in the list of files. Double click on that that filename to select it and Open it. - You will be back at the "Build Advanced Custom Studies" window. On this window select File >> Select Files. - Select a file to open. Let us know if the file opens properly in the Notepad++ application, or if you continue to have an error message and what the message states. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-06 01:39:28] #9 [Go To First Post]
User167296 - Posts: 7
Hello, Thanks for your help, I have access to the editor again. Many thanks to you. Thank you very much.

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