Support Board
Date/Time: Thu, 28 Nov 2024 22:39:12 +0000
No data in Time and Sales or Market Depth (Nasdaq Live Data & IBKR Trading setup)
View Count: 427
| [2023-04-03 20:42:33] |
| Rudie Van Hout - Posts: 3 |
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Hi, I can't seem to get any data in the Time and Sales Window or a DOM. I have access to Nasdaq Live Data Feed via Denali (I have the "M" showing on my charts). But if I open a Time and Sales window or Market Depth window from the Chart menu or File menu, they are always empty. I can't seem to find a way to get data in it... Can you please help? Thank you! Regards! |
| [2023-04-04 01:16:42] |
| Sierra_Chart Engineering - Posts: 17210 |
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Tell us the symbol of one of these charts. Is the chart updating in real time? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-04 01:16:54
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| [2023-04-04 12:44:50] |
| Rudie Van Hout - Posts: 3 |
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Hi, The symbol e.g. is META-NQTV (And I use "META-CFD-SMART-USD" as an Trade and Current Quote Symbol) In my Data/Trade settings, I use "Interactive brokers [trading]" in the Current Selected Service List. And "Allow Support for Sierra Chart Data Feeds" is "Yes". I looks like the chart is updating real time (1min chart), but it outside market hours atm. But the chart is showing "META-NQTV [M]/META-CFD-SMART-USD". Regards, Rudie |
| [2023-04-04 12:50:04] |
| Sierra_Chart Engineering - Posts: 17210 |
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We definitively cannot help with this when you are using Interactive Brokers data: "META-CFD-SMART-USD" Which will affect the time and sales and market depth. There is a setting called Use As Trade Only Symbol in the Chart Settings. Set that to Yes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-04-04 13:09:58] |
| Rudie Van Hout - Posts: 3 |
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Hi, That did the trick, because indeed I only want to use IBKR for trading, not for any data... So changing "Use as Trade Only Symbol" solved the issue. Thank you very much... Regards, Rudie |
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