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Date/Time: Thu, 28 Nov 2024 21:24:58 +0000



Sierra Chart - log on unsuccessful your log on is disabled contact your fcm

View Count: 401

[2023-04-03 04:28:45]
User910963 - Posts: 80
I just wanted to make sure here that this message could be resolved by indeed contacting my broker. I'd like to trade tomorrow.
[2023-04-03 08:52:56]
Sierra_Chart Engineering - Posts: 17206
Yes definitely you contact your broker for a message like that. In the meantime:

To access historical and streaming market data independent from your Trading service. Follow these instructions.


Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services".

Press "OK"

And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command:
Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service)

You can then use the data provided by Sierra Chart independent of your trading service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-04-03 12:27:00]
User910963 - Posts: 80
Thank you, so much.

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