Support Board
Date/Time: Wed, 27 Nov 2024 06:46:02 +0000
CQG Data Switching to Different Bar Period During Overnight Hours
View Count: 474
[2023-03-28 20:05:39] |
Crofty - Posts: 2 |
I explicitly use a tick chart and for some reason when using CQG my bar period will change from a tick chart to a 5-minute chart once my evening session begins. It remains as a 5-minute chart until the next day session begins. Is there any way to fix this to be a tick chart at all times including the evening session?
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[2023-03-28 20:25:22] |
John - SC Support - Posts: 36309 |
You would have to ask CQG why they are sending the data at that time in 5 minute increments instead of every tick. The better solution is to use our Denali Exchange Data Feed for your data. Refer to the information here: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-09-15 01:57:29] |
User301825 - Posts: 1 |
I am having the same problem. I have Denali data feed.
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[2023-09-15 14:45:02] |
John - SC Support - Posts: 36309 |
User301825: Please give us a screenshot of what you are seeing. Keep in mind that if there is no trading, then new bars are not created, so it's possible that what you are seeing is just a lack of trading during those times. Refer to the following for how to get us an image: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2023-09-19 19:23:45] |
Sierra_Chart Engineering - Posts: 17190 |
This is very unusual. The only known reason for this would be: Unable to Change the Bar Time Period for Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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