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Date/Time: Wed, 27 Nov 2024 06:46:02 +0000



CQG Data Switching to Different Bar Period During Overnight Hours

View Count: 474

[2023-03-28 20:05:39]
Crofty - Posts: 2
I explicitly use a tick chart and for some reason when using CQG my bar period will change from a tick chart to a 5-minute chart once my evening session begins. It remains as a 5-minute chart until the next day session begins. Is there any way to fix this to be a tick chart at all times including the evening session?
[2023-03-28 20:25:22]
John - SC Support - Posts: 36309
You would have to ask CQG why they are sending the data at that time in 5 minute increments instead of every tick.

The better solution is to use our Denali Exchange Data Feed for your data. Refer to the information here:
Denali Exchange Data Feed
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-09-15 01:57:29]
User301825 - Posts: 1
I am having the same problem. I have Denali data feed.
[2023-09-15 14:45:02]
John - SC Support - Posts: 36309
User301825:

Please give us a screenshot of what you are seeing. Keep in mind that if there is no trading, then new bars are not created, so it's possible that what you are seeing is just a lack of trading during those times.

Refer to the following for how to get us an image:
Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-09-19 19:23:45]
Sierra_Chart Engineering - Posts: 17190
This is very unusual. The only known reason for this would be:

Unable to Change the Bar Time Period for Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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