Support Board
Date/Time: Tue, 26 Nov 2024 22:14:51 +0000
SC Data [M] Chart Has 'Lost'' [M] & Runs off IB Data
View Count: 1629
| [2014-06-18 18:44:38] |
| ged - Posts: 233 |
|
The SC Data [M] chart has lost its [M] and again appears to be running off IB data. Here is an updated log: Software version: 1143 | 2014-06-18 10:34:15 Usage end date: 2014-07-31 | 2014-06-18 10:34:15 Enabled for: Advanced Features. | 2014-06-18 10:34:15 Enabled for: Sierra Chart Historical Data Service. | 2014-06-18 10:34:15 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-06-18 10:34:15 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-06-18 10:34:15 Enabled for: US EQUITIES exchanges. | 2014-06-18 10:34:15 Received 1 data feed usernames. | 2014-06-18 10:34:15 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-06-18 10:34:15 Active service: Interactive Brokers | 2014-06-18 10:34:15 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-06-18 10:34:15 2014-06-18 10:34:15 Local computer clock time | 2014-06-18 10:34:15 2014-06-18 17:34:15 GMT time | 2014-06-18 10:34:15 2014-06-18 10:34:15 Time zone adjusted time | 2014-06-18 10:34:15 Time difference to server time: 1 seconds. | 2014-06-18 10:34:15 Program path: C:\SierraChart\ | 2014-06-18 10:34:15 Data Files path: C:\SierraChart\Data\ | 2014-06-18 10:34:15 OS Version Number: 6.1 | 2014-06-18 10:34:15 Checking for new symbol settings for ib | 2014-06-18 10:34:15 Symbol settings are up-to-date for ib | 2014-06-18 10:34:16 Mapping CL-201408-NYMEX to CLQ4. Service code: nymex | 2014-06-18 10:34:27 HD Request # 2 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:34:27 HD Request # 2 - Download start Date-Time: 2014-06-18 10:33:05.0 | 2014-06-18 10:34:27 HD Request # 2 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 10:34:27 Mapping TSLA to TSLA. Service code: equities.us | 2014-06-18 10:34:27 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:34:27 The network socket is connected. | 2014-06-18 10:34:28 HD Request # 2 - Sending historical data logon request message. | 2014-06-18 10:34:28 HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:33:05. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:34:29 HD Request # 2 - Decompressing data. | 2014-06-18 10:34:29 Socket has been shutdown and closed. | 2014-06-18 10:34:29 The network socket for historical data has been closed. | 2014-06-18 10:34:29 HD Request # 2 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:34:29 HD Request # 2 - Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL-201408-NYMEX | 2014-06-18 10:34:29 HD Request # 2 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:34:29 HD Request # 3 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-18 10:34:29 HD Request # 3 - Download start Date-Time: 2014-06-18 10:33:10.0 | 2014-06-18 10:34:29 HD Request # 3 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 10:34:29 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 10:34:29 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:34:29 The network socket is connected. | 2014-06-18 10:34:29 HD Request # 3 - Sending historical data logon request message. | 2014-06-18 10:34:29 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:34:29 HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:33:10. Record interval: 0 . Symbol: TSLA | 2014-06-18 10:34:30 HD Request # 3 - Decompressing data. | 2014-06-18 10:34:30 HD Request # 3 - Receiving Intraday data for TSLA starting at 2014-06-18 10:33:10 | 2014-06-18 10:34:30 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-06-18 10:33:13 | 2014-06-18 10:34:30 Socket has been shutdown and closed. | 2014-06-18 10:34:30 The network socket for historical data has been closed. | 2014-06-18 10:34:30 HD Request # 3 - Historical data for TSLA is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:34:30 HD Request # 3 - Received 88 records from 2014-06-18 10:33:10 to 2014-06-18 10:34:26 (76.0 seconds) and wrote 87 records for TSLA | 2014-06-18 10:34:30 HD Request # 3 - Intraday download COMPLETE for TSLA. Completion time: 1s | 2014-06-18 10:34:30 Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 10:41:55 HD Request # 4 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:41:55 HD Request # 4 - Download start Date-Time: 2014-06-18 06:59:59.0 | 2014-06-18 10:41:55 HD Request # 4 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 10:41:55 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:55 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:55 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:41:55 The network socket is connected. | 2014-06-18 10:41:55 HD Request # 4 - Sending historical data logon request message. | 2014-06-18 10:41:55 HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-06-18 06:59:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:41:56 HD Request # 4 - Decompressing data. | 2014-06-18 10:41:56 HD Request # 4 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 06:59:59 | 2014-06-18 10:41:56 HD Request # 4 - Timestamp of first Intraday data file record written: 2014-06-18 06:59:59 | 2014-06-18 10:41:56 HD Request # 4 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:41:57 Socket has been shutdown and closed. | 2014-06-18 10:41:57 The network socket for historical data has been closed. | 2014-06-18 10:41:57 HD Request # 4 - Received 48846 records from 2014-06-18 06:59:59 to 2014-06-18 10:31:54 (3.5 hours) and wrote 48846 records for CL-201408-NYMEX | 2014-06-18 10:41:57 HD Request # 4 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:41:57 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:57 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:41:57 Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 10:43:47 HD Request # 5 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:43:47 HD Request # 5 - Download start Date-Time: 2014-06-18 10:24:59.0 | 2014-06-18 10:43:47 HD Request # 5 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 10:43:47 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:47 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:47 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 10:43:47 The network socket is connected. | 2014-06-18 10:43:47 HD Request # 5 - Sending historical data logon request message. | 2014-06-18 10:43:47 HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:24:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:43:49 HD Request # 5 - Decompressing data. | 2014-06-18 10:43:49 HD Request # 5 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:25:00 | 2014-06-18 10:43:49 HD Request # 5 - Timestamp of first Intraday data file record written: 2014-06-18 10:25:00 | 2014-06-18 10:43:49 Socket has been shutdown and closed. | 2014-06-18 10:43:49 The network socket for historical data has been closed. | 2014-06-18 10:43:49 HD Request # 5 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:43:49 HD Request # 5 - Received 1356 records from 2014-06-18 10:25:00 to 2014-06-18 10:33:45 (8.8 minutes) and wrote 1356 records for CL-201408-NYMEX | 2014-06-18 10:43:49 HD Request # 5 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:43:49 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:49 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:43:49 Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 10:47:14 HD Request # 6 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:47:14 HD Request # 6 - Download start Date-Time: 2014-06-18 10:09:59.0 | 2014-06-18 10:47:14 HD Request # 6 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 10:47:14 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:47:14 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:47:14 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 10:47:14 The network socket is connected. | 2014-06-18 10:47:14 HD Request # 6 - Sending historical data logon request message. | 2014-06-18 10:47:14 HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:09:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:47:15 HD Request # 6 - Decompressing data. | 2014-06-18 10:47:16 HD Request # 6 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:10:02 | 2014-06-18 10:47:16 HD Request # 6 - Timestamp of first Intraday data file record written: 2014-06-18 10:10:02 | 2014-06-18 10:47:16 Socket has been shutdown and closed. | 2014-06-18 10:47:16 The network socket for historical data has been closed. | 2014-06-18 10:47:16 HD Request # 6 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:47:16 HD Request # 6 - Received 4908 records from 2014-06-18 10:10:02 to 2014-06-18 10:37:13 (27.2 minutes) and wrote 4908 records for CL-201408-NYMEX | 2014-06-18 10:47:16 HD Request # 6 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:47:16 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:47:16 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:47:16 Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 10:52:24 HD Request # 7 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 10:52:24 HD Request # 7 - Download start Date-Time: 2014-06-18 10:24:59.0 | 2014-06-18 10:52:24 HD Request # 7 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 10:52:24 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:52:24 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:52:24 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 10:52:24 The network socket is connected. | 2014-06-18 10:52:24 HD Request # 7 - Sending historical data logon request message. | 2014-06-18 10:52:24 HD Request # 7 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:24:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 10:52:26 HD Request # 7 - Decompressing data. | 2014-06-18 10:52:26 HD Request # 7 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:25:00 | 2014-06-18 10:52:26 HD Request # 7 - Timestamp of first Intraday data file record written: 2014-06-18 10:25:00 | 2014-06-18 10:52:26 Socket has been shutdown and closed. | 2014-06-18 10:52:26 The network socket for historical data has been closed. | 2014-06-18 10:52:26 HD Request # 7 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 10:52:26 HD Request # 7 - Received 3489 records from 2014-06-18 10:25:00 to 2014-06-18 10:42:25 (17.4 minutes) and wrote 3489 records for CL-201408-NYMEX | 2014-06-18 10:52:26 HD Request # 7 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 10:52:26 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:52:27 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 10:52:27 Current selected Data/Trading service: Interactive Brokers | 2014-06-18 10:56:54 Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 11:03:05 HD Request # 8 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 11:03:05 HD Request # 8 - Download start Date-Time: 2014-06-18 10:24:59.0 | 2014-06-18 11:03:05 HD Request # 8 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 11:03:05 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:03:05 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:03:05 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 11:03:05 The network socket is connected. | 2014-06-18 11:03:05 HD Request # 8 - Sending historical data logon request message. | 2014-06-18 11:03:05 HD Request # 8 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:24:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 11:03:06 HD Request # 8 - Decompressing data. | 2014-06-18 11:03:06 HD Request # 8 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:25:00 | 2014-06-18 11:03:06 HD Request # 8 - Timestamp of first Intraday data file record written: 2014-06-18 10:25:00 | 2014-06-18 11:03:06 HD Request # 8 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 11:03:06 Socket has been shutdown and closed. | 2014-06-18 11:03:06 The network socket for historical data has been closed. | 2014-06-18 11:03:06 HD Request # 8 - Received 4490 records from 2014-06-18 10:25:00 to 2014-06-18 10:53:02 (28.0 minutes) and wrote 4490 records for CL-201408-NYMEX | 2014-06-18 11:03:06 HD Request # 8 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 11:03:07 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:03:07 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:03:07 Reloading all charts with filename: CL-201408-NYMEX.scid | 2014-06-18 11:07:45 HD Request # 9 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 11:07:45 HD Request # 9 - Download start Date-Time: 2014-06-18 10:34:59.0 | 2014-06-18 11:07:45 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:07:45 HD Request # 9 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 11:07:45 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:07:45 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 11:07:45 The network socket is connected. | 2014-06-18 11:07:45 HD Request # 9 - Sending historical data logon request message. | 2014-06-18 11:07:45 HD Request # 9 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:34:59. Record interval: 0 . Symbol: CLQ4 | 2014-06-18 11:07:46 HD Request # 9 - Decompressing data. | 2014-06-18 11:07:46 HD Request # 9 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:34:59 | 2014-06-18 11:07:46 HD Request # 9 - Timestamp of first Intraday data file record written: 2014-06-18 10:35:00 | 2014-06-18 11:07:46 Socket has been shutdown and closed. | 2014-06-18 11:07:46 The network socket for historical data has been closed. | 2014-06-18 11:07:46 HD Request # 9 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-18 11:07:46 HD Request # 9 - Received 3149 records from 2014-06-18 10:34:59 to 2014-06-18 10:57:38 (22.7 minutes) and wrote 3147 records for CL-201408-NYMEX | 2014-06-18 11:07:46 HD Request # 9 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 1s | 2014-06-18 11:07:46 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:07:47 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:07:47 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-18 11:11:58 The network socket is connected. | 2014-06-18 11:11:58 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-06-18 11:11:58 TWS server version: 70 | 2014-06-18 11:11:58 IB: Connected. Waiting for account information. | 2014-06-18 11:11:58 IB Account information received. | 2014-06-18 11:11:58 Connected to IB Demo or Simulated account. | 2014-06-18 11:11:58 Interactive Brokers: Requesting Trade Positions for account: DU148803 | 2014-06-18 11:11:58 Next valid order ID: 10089 | 2014-06-18 11:11:58 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-06-18 11:11:58 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-06-18 11:11:58 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-06-18 11:11:58 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-06-18 11:11:58 Next valid order ID: 10089 | 2014-06-18 11:11:58 IB Account information received. | 2014-06-18 11:11:58 Connected to IB Demo or Simulated account. | 2014-06-18 11:11:58 NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2014-06-18 11:11:58 Interactive Brokers: Received Trade Positions download end message for account DU148803 | 2014-06-18 11:11:58 Interactive Brokers - Starting real-time market data updates for: CL-201408-NYMEX. ID: 1 | 2014-06-18 11:11:58 Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2014-06-18 11:11:58 Subscribing to symbol: CL SecType: FUT Expiry: 201408 Exchange: NYMEX Currency: Multiplier: | 2014-06-18 11:11:58 HD Request # 10 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-18 11:11:58 HD Request # 10 - Download start Date-Time: 2014-06-18 10:57:38.0 | 2014-06-18 11:11:58 HD Request # 10 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-18 11:11:58 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 11:11:58 Mapping TSLA to TSLA. Service code: equities.us | 2014-06-18 11:11:58 SC Exchange Data - Starting real-time market data updates for: TSLA. ID: 2 | 2014-06-18 11:11:58 Using username 0 | 2014-06-18 11:11:58 SC Exchange Data: Connecting to the server scdf2.sierracharts.com. Port 10047 | 2014-06-18 11:11:58 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-18 11:11:58 The network socket is connected. | 2014-06-18 11:11:58 HD Request # 10 - Sending historical data logon request message. | 2014-06-18 11:11:58 The network socket is connected. | 2014-06-18 11:11:58 SC Exchange Data: Connected to server. | 2014-06-18 11:11:58 SC Exchange Data: Sending logon request message. | 2014-06-18 11:11:58 SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-06-18 11:11:59 SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-06-18 11:11:59 SC Exchange Data - Successfully connected. | 2014-06-18 11:11:59 SC Exchange Data - Restarting real-time data updates for symbol: TSLA -> TSLA | 2014-06-18 11:11:59 HD Request # 10 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:57:38. Record interval: 30 . Symbol: CLQ4 | 2014-06-18 11:12:00 HD Request # 10 - Decompressing data. | 2014-06-18 11:12:00 HD Request # 10 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:57:38 | 2014-06-18 11:12:00 HD Request # 10 - Timestamp of first Intraday data file record written: 2014-06-18 10:58:06 | 2014-06-18 11:12:00 Socket has been shutdown and closed. | 2014-06-18 11:12:00 The network socket for historical data has been closed. | 2014-06-18 11:12:00 HD Request # 10 - Received 9 records from 2014-06-18 10:57:38 to 2014-06-18 11:01:32 (3.9 minutes) and wrote 8 records for CL-201408-NYMEX | 2014-06-18 11:12:00 HD Request # 10 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 2s | 2014-06-18 11:12:00 Real-time Intraday chart data file updates started for CL-201408-NYMEX | 2014-06-18 11:12:00 HD Request # 11 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: ib | 2014-06-18 11:12:00 HD Request # 11 - Download start Date-Time: 2014-06-18 11:01:32.0 | 2014-06-18 11:12:00 HD Request # 11 - Requesting a total of 0 days and 5428 seconds. | 2014-06-18 11:12:00 HD Request # 11 - IB Backfill - Seconds requested: 5428. Seconds Remaining: 0. | 2014-06-18 11:12:00 HD Request # 11 - Requesting 5428 Seconds of data at 30 secs with ending Date-Time at 2014-06-18 12:22:00 for CL-201408-NYMEX | 2014-06-18 11:12:00 HD Request # 12 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-18 11:12:00 HD Request # 12 - Download start Date-Time: 2014-06-18 10:34:26.0 | 2014-06-18 11:12:00 HD Request # 12 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-18 11:12:00 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-18 11:12:00 The network socket is connected. | 2014-06-18 11:12:00 HD Request # 12 - Sending historical data logon request message. | 2014-06-18 11:12:00 HD Request # 12 - Requesting Intraday data. Start Date-Time: 2014-06-18 10:34:26. Record interval: 0 . Symbol: TSLA | 2014-06-18 11:12:00 HD Request # 12 - Decompressing data. | 2014-06-18 11:12:00 HD Request # 12 - Receiving Intraday data for TSLA starting at 2014-06-18 10:34:26 | 2014-06-18 11:12:00 HD Request # 12 - Timestamp of first Intraday data file record written: 2014-06-18 10:34:33 | 2014-06-18 11:12:00 HD Request # 11 - Processing historical data message from TWS | 2014-06-18 11:12:00 HD Request # 11 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-18 10:52:00 | 2014-06-18 11:12:00 HD Request # 11 - Timestamp of first Intraday data file record written: 2014-06-18 11:02:00 | 2014-06-18 11:12:00 HD Request # 11 - Received 41 records and wrote 20 records from 2014-06-18 10:51:30 to 2014-06-18 11:11:30. | 2014-06-18 11:12:00 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:12:00 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:12:00 Socket has been shutdown and closed. | 2014-06-18 11:12:00 The network socket for historical data has been closed. | 2014-06-18 11:12:00 HD Request # 12 - Received 2007 records from 2014-06-18 10:34:26 to 2014-06-18 11:11:41 (37.3 minutes) and wrote 2006 records for TSLA | 2014-06-18 11:12:00 HD Request # 12 - Intraday download COMPLETE for TSLA. Completion time: 0s | 2014-06-18 11:12:00 Real-time Intraday chart data file updates started for TSLA | 2014-06-18 11:12:00 HD Request # 11 - Received 41 records from 2014-06-18 10:52:00 to 2014-06-18 11:11:30 (19.5 minutes) and wrote 20 records for CL-201408-NYMEX | 2014-06-18 11:12:01 HD Request # 11 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 1s | 2014-06-18 11:12:01 Real-time Intraday chart data file updates started for CL-201408-NYMEX | 2014-06-18 11:12:01 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:12:01 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data IB Paper.cht | 2014-06-18 11:12:01 IB: Requesting historical order fills for account DU148803 | 2014-06-18 11:12:03 Interactive Brokers: Received Open orders end message. | 2014-06-18 11:12:03 |
| [2014-06-18 20:24:54] |
| ged - Posts: 233 |
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Restarting the computer doesn't solve this problem. Once IB is up and running, the data source seems to move from SC to IB and the [M] disappears. The lag in candle formation then becomes immediately apparent. "Interactive Brokers [trading]" is the listed "Service" in the "Data/Trade Service Settings". Some setting must be incorrect, but I don't know what it is. Appreciate your help. |
| [2014-06-18 21:35:42] |
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We assume in this instance of Sierra Chart, you actually connected to your IB Live account earlier today? There is no setting which is incorrect. If you actually have connected to your Live account, then we need to see if there is something we are doing wrong on our side. We need to check on this and this is the reason for the delayed response. Please do not start any further threads about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-18 21:36:41
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| [2014-06-18 22:09:36] |
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Everything looks OK on our side. Our only question is does your Live account number begin with one of the following letters?: 'U' , 'F' or 'I' Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-18 22:09:47
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| [2014-06-19 00:10:28] |
| ged - Posts: 233 |
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The answer is 'Yes' to both of your questions: 1. I did log into my 'live IB acct today' through the instance of SC my questions refer; 2. My IB live acct does begin with one of those 3 letters. Thanks much for your help. |
| [2014-06-19 12:54:42] |
| ged - Posts: 233 |
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This morning I opened the sole SC instance to which this thread refers - the one I used to access my live IB acct yesterday. Before opening IB, the charts in my chartbook displayed [M]. I manually opened IB in my sim acct. The charts were not receiving new data. I clicked 'connect to data feed'. The charts began receiving data, but the [M] was gone and the data was from IB. If there is something in the above procedure I need to alter, please let me know. |
| [2014-06-19 14:44:40] |
| ged - Posts: 233 |
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There is a tremendous difference in the data from SC (it is far superior), as compared to the data from IB. Consequently, it is difficult (and disappointing)to not be able to familiarize myself with a new instrument (CL) in a proper sim environment (connected to my broker) and with reliable data. Is there an update on how we may be progressing toward resolving this? |
| [2014-06-19 16:21:48] |
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We need you to connect Sierra Chart to your Interactive Brokers live account and then provide a copy of the Message Log. Here are the instructions: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-19 16:58:44] |
| ged - Posts: 233 |
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Here is the Message Log: Software version: 1143 | 2014-06-19 09:55:00 Usage end date: 2014-07-31 | 2014-06-19 09:55:00 Enabled for: Advanced Features. | 2014-06-19 09:55:00 Enabled for: Sierra Chart Historical Data Service. | 2014-06-19 09:55:00 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-06-19 09:55:00 Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-06-19 09:55:00 Enabled for: US EQUITIES exchanges. | 2014-06-19 09:55:00 Received 1 data feed usernames. | 2014-06-19 09:55:00 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-06-19 09:55:00 Active service: Interactive Brokers | 2014-06-19 09:55:00 Time Zone: -07:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-06-19 09:55:00 2014-06-19 09:55:00 Local computer clock time | 2014-06-19 09:55:00 2014-06-19 16:55:00 GMT time | 2014-06-19 09:55:00 2014-06-19 09:55:00 Time zone adjusted time | 2014-06-19 09:55:00 Time difference to server time: 1 seconds. | 2014-06-19 09:55:00 Program path: C:\SierraChart\ | 2014-06-19 09:55:00 Data Files path: C:\SierraChart\Data\ | 2014-06-19 09:55:00 OS Version Number: 6.1 | 2014-06-19 09:55:00 Checking for new symbol settings for ib | 2014-06-19 09:55:00 Symbol settings are up-to-date for ib | 2014-06-19 09:55:00 Mapping CL-201408-NYMEX to CLQ4. Service code: nymex | 2014-06-19 09:55:17 HD Request # 2 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-19 09:55:19 HD Request # 2 - Download start Date-Time: 2014-06-19 09:53:30.0 | 2014-06-19 09:55:19 HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-19 09:55:19 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-19 09:55:19 Mapping TSLA to TSLA. Service code: equities.us | 2014-06-19 09:55:19 The network socket is connected. | 2014-06-19 09:55:19 HD Request # 2 - Sending historical data logon request message. | 2014-06-19 09:55:19 HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-06-19 09:53:30. Record interval: 0 . Symbol: CLQ4 | 2014-06-19 09:55:19 HD Request # 2 - Decompressing data. | 2014-06-19 09:55:19 HD Request # 2 - Historical data for CL-201408-NYMEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-19 09:55:19 Socket has been shutdown and closed. | 2014-06-19 09:55:19 The network socket for historical data has been closed. | 2014-06-19 09:55:19 HD Request # 2 - Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL-201408-NYMEX | 2014-06-19 09:55:19 HD Request # 2 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 0s | 2014-06-19 09:55:19 HD Request # 3 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-19 09:55:19 HD Request # 3 - Download start Date-Time: 2014-06-19 09:54:27.0 | 2014-06-19 09:55:19 HD Request # 3 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-19 09:55:19 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-19 09:55:19 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data #1.cht | 2014-06-19 09:55:19 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data #1.cht | 2014-06-19 09:55:19 The network socket is connected. | 2014-06-19 09:55:19 HD Request # 3 - Sending historical data logon request message. | 2014-06-19 09:55:19 HD Request # 3 - Requesting Intraday data. Start Date-Time: 2014-06-19 09:54:27. Record interval: 0 . Symbol: TSLA | 2014-06-19 09:55:19 HD Request # 3 - Decompressing data. | 2014-06-19 09:55:19 HD Request # 3 - Receiving Intraday data for TSLA starting at 2014-06-19 09:54:27 | 2014-06-19 09:55:19 HD Request # 3 - Timestamp of first Intraday data file record written: 2014-06-19 09:54:31 | 2014-06-19 09:55:19 Socket has been shutdown and closed. | 2014-06-19 09:55:19 The network socket for historical data has been closed. | 2014-06-19 09:55:19 HD Request # 3 - Historical data for TSLA is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-19 09:55:19 HD Request # 3 - Received 168 records from 2014-06-19 09:54:27 to 2014-06-19 09:55:18 (51.0 seconds) and wrote 157 records for TSLA | 2014-06-19 09:55:19 HD Request # 3 - Intraday download COMPLETE for TSLA. Completion time: 0s | 2014-06-19 09:55:19 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-19 09:57:32 The network socket is connected. | 2014-06-19 09:57:32 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-06-19 09:57:32 TWS server version: 70 | 2014-06-19 09:57:32 IB: Connected. Waiting for account information. | 2014-06-19 09:57:32 IB Account information received. | 2014-06-19 09:57:32 Connected to IB Live account. | 2014-06-19 09:57:32 Interactive Brokers: Requesting Trade Positions for account: U1146333 | 2014-06-19 09:57:32 Next valid order ID: 1 | 2014-06-19 09:57:32 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-06-19 09:57:32 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-06-19 09:57:32 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2014-06-19 09:57:32 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-06-19 09:57:32 Next valid order ID: 1 | 2014-06-19 09:57:32 IB Account information received. | 2014-06-19 09:57:32 Connected to IB Live account. | 2014-06-19 09:57:32 Interactive Brokers: Received Trade Positions download end message for account U1146333 | 2014-06-19 09:57:32 Mapping CL-201408-NYMEX to CLQ4. Service code: nymex | 2014-06-19 09:57:32 SC Exchange Data - Starting real-time market data updates for: CLQ4. ID: 1 | 2014-06-19 09:57:32 Using username 0 | 2014-06-19 09:57:32 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 443 | 2014-06-19 09:57:32 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-19 09:57:32 HD Request # 4 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-19 09:57:33 HD Request # 4 - Download start Date-Time: 2014-06-19 09:53:30.0 | 2014-06-19 09:57:33 HD Request # 4 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-19 09:57:33 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-19 09:57:33 The network socket is connected. | 2014-06-19 09:57:33 HD Request # 4 - Sending historical data logon request message. | 2014-06-19 09:57:33 HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-06-19 09:53:30. Record interval: 0 . Symbol: CLQ4 | 2014-06-19 09:57:33 HD Request # 4 - Decompressing data. | 2014-06-19 09:57:33 HD Request # 4 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-19 09:53:33 | 2014-06-19 09:57:33 HD Request # 4 - Timestamp of first Intraday data file record written: 2014-06-19 09:53:33 | 2014-06-19 09:57:33 Socket has been shutdown and closed. | 2014-06-19 09:57:33 The network socket for historical data has been closed. | 2014-06-19 09:57:33 The network socket is connected. | 2014-06-19 09:57:33 SC Exchange Data: Connected to server. | 2014-06-19 09:57:33 SC Exchange Data: Sending logon request message. | 2014-06-19 09:57:33 HD Request # 4 - Received 747 records from 2014-06-19 09:53:33 to 2014-06-19 09:57:30 (4.0 minutes) and wrote 747 records for CL-201408-NYMEX | 2014-06-19 09:57:33 HD Request # 4 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 0s | 2014-06-19 09:57:33 Real-time Intraday chart data file updates started for CL-201408-NYMEX | 2014-06-19 09:57:33 Mapping TSLA to TSLA. Service code: equities.us | 2014-06-19 09:57:33 SC Exchange Data - Starting real-time market data updates for: TSLA. ID: 2 | 2014-06-19 09:57:33 Using username 0 | 2014-06-19 09:57:33 SC Exchange Data: Connecting to the server scdf1.sierracharts.com. Port 10047 | 2014-06-19 09:57:33 HD Request # 5 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-19 09:57:33 HD Request # 5 - Download start Date-Time: 2014-06-19 09:55:18.0 | 2014-06-19 09:57:33 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-19 09:57:33 HD Request # 5 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-19 09:57:33 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-19 09:57:33 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data #1.cht | 2014-06-19 09:57:33 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data #1.cht | 2014-06-19 09:57:33 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data #1.cht | 2014-06-19 09:57:33 The network socket is connected. | 2014-06-19 09:57:33 HD Request # 5 - Sending historical data logon request message. | 2014-06-19 09:57:33 HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-06-19 09:55:18. Record interval: 0 . Symbol: TSLA | 2014-06-19 09:57:33 HD Request # 5 - Decompressing data. | 2014-06-19 09:57:33 HD Request # 5 - Receiving Intraday data for TSLA starting at 2014-06-19 09:55:18 | 2014-06-19 09:57:33 HD Request # 5 - Timestamp of first Intraday data file record written: 2014-06-19 09:55:18 | 2014-06-19 09:57:33 Socket has been shutdown and closed. | 2014-06-19 09:57:33 The network socket for historical data has been closed. | 2014-06-19 09:57:33 The network socket is connected. | 2014-06-19 09:57:33 SC Exchange Data: Connected to server. | 2014-06-19 09:57:33 SC Exchange Data: Sending logon request message. | 2014-06-19 09:57:33 HD Request # 5 - Received 178 records from 2014-06-19 09:55:18 to 2014-06-19 09:57:30 (2.2 minutes) and wrote 176 records for TSLA | 2014-06-19 09:57:33 HD Request # 5 - Intraday download COMPLETE for TSLA. Completion time: 0s | 2014-06-19 09:57:33 Real-time Intraday chart data file updates started for TSLA | 2014-06-19 09:57:33 SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-06-19 09:57:33 SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-06-19 09:57:33 SC Exchange Data - Successfully connected. | 2014-06-19 09:57:33 SC Exchange Data - Restarting real-time data updates for symbol: TSLA -> TSLA | 2014-06-19 09:57:33 HD Request # 6 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-19 09:57:33 HD Request # 6 - Download start Date-Time: 2014-06-19 09:57:30.0 | 2014-06-19 09:57:33 HD Request # 6 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-19 09:57:33 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-19 09:57:33 The network socket is connected. | 2014-06-19 09:57:34 HD Request # 6 - Sending historical data logon request message. | 2014-06-19 09:57:34 HD Request # 6 - Requesting Intraday data. Start Date-Time: 2014-06-19 09:57:30. Record interval: 0 . Symbol: TSLA | 2014-06-19 09:57:34 Socket has been shutdown and closed. | 2014-06-19 09:57:34 The network socket for historical data has been closed. | 2014-06-19 09:57:34 HD Request # 6 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for TSLA | 2014-06-19 09:57:34 HD Request # 6 - Intraday download COMPLETE for TSLA. Completion time: 1s | 2014-06-19 09:57:34 Real-time Intraday chart data file updates started for TSLA | 2014-06-19 09:57:34 SC Exchange Data Server Info - Server Name: . Server Version: . Provider Name: . | 2014-06-19 09:57:34 SC Exchange Data - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2014-06-19 09:57:34 SC Exchange Data - Successfully connected. | 2014-06-19 09:57:34 SC Exchange Data - Restarting real-time data updates for symbol: CL-201408-NYMEX -> CLQ4 | 2014-06-19 09:57:34 HD Request # 7 - Downloading Intraday chart data for CL-201408-NYMEX to the file CL-201408-NYMEX.scid. Service: nymex | 2014-06-19 09:57:34 HD Request # 7 - Download start Date-Time: 2014-06-19 09:57:30.0 | 2014-06-19 09:57:34 HD Request # 7 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-19 09:57:34 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-19 09:57:34 The network socket is connected. | 2014-06-19 09:57:34 HD Request # 7 - Sending historical data logon request message. | 2014-06-19 09:57:34 HD Request # 7 - Requesting Intraday data. Start Date-Time: 2014-06-19 09:57:30. Record interval: 0 . Symbol: CLQ4 | 2014-06-19 09:57:35 HD Request # 7 - Decompressing data. | 2014-06-19 09:57:35 HD Request # 7 - Receiving Intraday data for CL-201408-NYMEX starting at 2014-06-19 09:57:30 | 2014-06-19 09:57:35 HD Request # 7 - Timestamp of first Intraday data file record written: 2014-06-19 09:57:32 | 2014-06-19 09:57:35 Socket has been shutdown and closed. | 2014-06-19 09:57:35 The network socket for historical data has been closed. | 2014-06-19 09:57:35 HD Request # 7 - Received 5 records from 2014-06-19 09:57:30 to 2014-06-19 09:57:32 (2.0 seconds) and wrote 3 records for CL-201408-NYMEX | 2014-06-19 09:57:35 HD Request # 7 - Intraday download COMPLETE for CL-201408-NYMEX. Completion time: 1s | 2014-06-19 09:57:35 Real-time Intraday chart data file updates started for CL-201408-NYMEX | 2014-06-19 09:57:35 Chart #4 has tagged chart #2 for full recalculation. Chartbook: rMBP SC Data #1.cht | 2014-06-19 09:57:35 Chart #2 is performing a full recalculation because it has been tagged. Chartbook: rMBP SC Data #1.cht | 2014-06-19 09:57:35 IB: Requesting historical order fills for account U1146333 | 2014-06-19 09:57:37 Interactive Brokers: Received Open orders end message. | 2014-06-19 09:57:37 Real-time data for symbol TSLA is currently unavailable. | 2014-06-19 09:57:51 Real-time data for symbol TSLA has been restored. | 2014-06-19 09:57:51 HD Request # 8 - Downloading Intraday chart data for TSLA to the file TSLA.scid. Service: equities.us | 2014-06-19 09:57:51 HD Request # 8 - Download start Date-Time: 2014-06-19 09:57:39.0 | 2014-06-19 09:57:51 HD Request # 8 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-19 09:57:51 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-19 09:57:51 The network socket is connected. | 2014-06-19 09:57:51 HD Request # 8 - Sending historical data logon request message. | 2014-06-19 09:57:51 HD Request # 8 - Requesting Intraday data. Start Date-Time: 2014-06-19 09:57:39. Record interval: 0 . Symbol: TSLA | 2014-06-19 09:57:51 HD Request # 8 - Decompressing data. | 2014-06-19 09:57:52 HD Request # 8 - Receiving Intraday data for TSLA starting at 2014-06-19 09:57:39 | 2014-06-19 09:57:52 HD Request # 8 - Timestamp of first Intraday data file record written: 2014-06-19 09:57:42 | 2014-06-19 09:57:52 Socket has been shutdown and closed. | 2014-06-19 09:57:52 The network socket for historical data has been closed. | 2014-06-19 09:57:52 HD Request # 8 - Received 39 records from 2014-06-19 09:57:39 to 2014-06-19 09:57:48 (9.0 seconds) and wrote 38 records for TSLA | 2014-06-19 09:57:52 HD Request # 8 - Intraday download COMPLETE for TSLA. Completion time: 0s | 2014-06-19 09:57:52 Real-time Intraday chart data file updates started for TSLA | 2014-06-19 09:57:52 |
| [2014-06-19 17:05:31] |
| ged - Posts: 233 |
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I don't know if you have done anything on your end as yet, but wanted to let you know that after sending the last Message Log (post above), I closed the IB live account; reopened it in sim; 'connected to data feed'; and the for the first time (that I am aware of) the charts still display the [M] and are receiving proper, timely data. I'm not aware that I did anything differently.
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| [2014-06-19 17:06:24] |
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We can see that you are now getting the Sierra Chart Exchange Data Feed for the CME. We are going to be adding some additional logging to the next release to see what the problem might be. For now just use the Live account. If you want to prevent orders from being submitted, then enable Trade >> Trade Simulation Mode On. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: