Support Board
Date/Time: Thu, 28 Nov 2024 23:39:32 +0000
Cannot select and pay for the selected services
View Count: 302
| [2023-03-25 01:29:19] |
| NoiDoiBrasov - Posts: 2 |
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Hi there, Using the provided link received via email (doriann@live.ca) I unsuccessfully to activate services after receiving 2 free weeks' trial. To my surprise after selecting option #5 Base Advanced $172 USD / 6 mo. and pressing Update/Set, the system refreshes and returns to the same screen asking again an again to select the services. Please help. Thanks, Dorian |
| [2023-03-25 19:04:46] |
| Sierra_Chart Engineering - Posts: 17210 |
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Since you are activating from a trial account you need to first add credit to your account: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit There needs to be at least 10 USD on the account but we recommend adding what you require to pay for the service package you are activating and the amount of time. So it should be 172 USD. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-25 19:05:00
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