Support Board
Date/Time: Tue, 26 Nov 2024 22:30:14 +0000
Critical error - app close wrong position
View Count: 1095
| [2014-06-17 10:04:08] |
| User33743 - Posts: 83 |
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1. I opened long position with TP and SL. 2. My SL was on Break even. 3. I opened second position 13 pips higher with TP and SL. My initial SL =10 tp=100. (NO way that on chart i will make mistake by placing my SL) 4. I put SL from second position 5 pips below my second entry. 5. Price triggered my SL - but it turn out that not my second SL but my first SL. SO it took wrong position. Do you need screens or transaction ID?? Date Time Of Last Edit: 2014-06-17 10:04:40
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| [2014-06-17 10:07:56] |
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All of the information you need is available in the Trade >> Trade Activity Log. All of your orders and order fills are logged there. Here is the documentation: http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php Please contact your broker for any questions about your orders. This issue is not something for us to get involved in. This is between you and your broker. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-17 10:08:32
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