Support Board
Date/Time: Thu, 28 Nov 2024 22:32:43 +0000
SL is not triggered.
View Count: 476
| [2023-03-14 13:44:16] |
| User308424 - Posts: 70 |
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Hi there, for some reason my SL was not triggered. I work with 8 tick SL. For some reason my SL was not initiated and instead of closing trade with 8 ticks down I ended up with 18 ticks down. Can you please explain why. PLease let me know if you need any log or order details. Thanks |
| [2023-03-14 14:28:13] |
| Sierra_Chart Engineering - Posts: 17210 |
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Was this with live trading or using Trade Simulation Mode in Sierra Chart?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-14 14:54:15] |
| User308424 - Posts: 70 |
|
Hi there. It was live trading via Sierra Chart, but in background it is Rithmic evaluation account from Apex. Thanks |
| [2023-04-03 15:00:24] |
| User308424 - Posts: 70 |
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Hi Sierra Chart Support, any feedback on this? Just happened again. Lost extra 10 ticks as SL was not initiated by SC. Had to close it manually. Please advise. Thanks |
| [2023-04-04 02:07:21] |
| Sierra_Chart Engineering - Posts: 17210 |
|
Check the Trade Activity Log for that Stop order and see that it was submitted. If it was not working properly or accepted contact your broker. Refer to: Trade Activity Log: Viewing Historical Trade Activity Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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