Support Board
Date/Time: Fri, 29 Nov 2024 03:50:49 +0000
Is Gain Capital down?
View Count: 384
| [2023-03-13 01:59:19] |
| dd45 - Posts: 41 |
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Getting this error when trying to connect to prod.gainfutures.com GAIN Capital FAST Data socket (2) | Connect event error. Windows error code 10060: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond. | 2023-03-12 21:56:38.107 * |
| [2023-03-13 03:00:43] |
| Sierra_Chart Engineering - Posts: 17218 |
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It looks like it from that single log message. That is the market data connection which is not working. You can work around this by following the instructions below: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-13 03:01:03
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| [2023-03-13 10:40:18] |
| natanibz - Posts: 134 |
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GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2023-03-13 06:35:26.858 GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2023-03-13 06:35:26.909 GAIN Capital FIX Trading socket (1) | New receive buffer size: 5242880 | 2023-03-13 06:35:26.909 GAIN Capital FIX Trading socket (1) | Connecting to IP: 66.76.151.30. | 2023-03-13 06:35:26.909 GAIN Capital FIX Trading: Connected to FIX server. | 2023-03-13 06:35:27.039 GAIN Capital FIX Trading: Sending the Logon message. LocalCompID=GGardellin9604. | 2023-03-13 06:35:27.231 GAIN Capital FIX Trading: (Recv) >> 8=FIX.4.49=58735=A34=149=OEC52=20230313-10:35:2856=GGardellin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| 2023-03-13 06:35:27.654 GAIN Capital FIX Trading | Connected to trading server. | 2023-03-13 06:35:27.654 GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2023-03-13 06:35:27.654 GAIN Capital FAST Data socket (2) | Creating socket. | 2023-03-13 06:35:27.656 GAIN Capital FAST Data socket (2) | New receive buffer size: 5242880 | 2023-03-13 06:35:27.656 GAIN Capital FAST Data socket (2) | Connecting to IP: 66.76.151.30. | 2023-03-13 06:35:27.656 GAIN Capital FAST Data socket (2) | Connect event error. Windows error code 10061: Impossibile stabilire la connessione. Rifiuto persistente del computer di destinazione. | 2023-03-13 06:35:34.399 * GAIN Capital FAST Data socket (2) | CloseSocket call. | 2023-03-13 06:35:34.399 GAIN Capital FAST Data: Socket connection was closed without any logout messages sent or received. | 2023-03-13 06:35:34.399 GAIN Capital FAST Data socket (0) | CloseSocket call. | 2023-03-13 06:35:34.399 GAIN Capital FAST Data socket (2) | Closed. | 2023-03-13 06:35:34.399 File >> Disconnect selected. | 2023-03-13 06:35:38.774 GAIN Capital FIX Trading: DisconnectFIX called. | 2023-03-13 06:35:38.774 GAIN Capital FIX Trading: Sending a Logout message. | 2023-03-13 06:35:38.774 GAIN Capital FIX Trading: (Send) << 8=FIX.4.49=6035=549=GGardellin960456=OEC34=252=20230313-10:35:38.77510=096 | 2023-03-13 06:35:38.774 GAIN Capital FIX Trading socket (1) | CloseSocket call. | 2023-03-13 06:35:38.774 GAIN Capital/OEC | Disconnected from the trading server. | 2023-03-13 06:35:38.774 GAIN Capital FAST Data socket (0) | CloseSocket call. | 2023-03-13 06:35:38.774 GAIN Capital/OEC | Disconnected. | 2023-03-13 06:35:38.774 GAIN Capital FIX Trading socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 | 2023-03-13 06:35:38.774 GAIN Capital FIX Trading socket (1) | Write has completed. Shutdown being performed. | 2023-03-13 06:35:38.904 GAIN Capital FIX Trading socket (1) | Shutdown started. Waiting for graceful close. | 2023-03-13 06:35:38.904 GAIN Capital FIX Trading socket (1) | Timed out waiting for shutdown. Performing an immediate socket close. | 2023-03-13 06:38:04.507 GAIN Capital FIX Trading socket (1) | Closed. | 2023-03-13 06:38:04.507 GAIN Capital FIX Trading socket (1) | Deleting network socket now after delay. | 2023-03-13 06:38:34.513 |
| [2023-03-13 10:41:51] |
| natanibz - Posts: 134 |
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there is not connection with gain capital, thanks
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| [2023-03-13 10:45:13] |
| Sierra_Chart Engineering - Posts: 17218 |
|
Follow these instructions here for now so at least you can access your charts: To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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