Support Board
Date/Time: Fri, 29 Nov 2024 04:32:44 +0000
Strange Black Tick under Candle
View Count: 391
| [2023-03-12 01:54:33] |
| User708541 - Posts: 87 |
|
I have this strange black rectangle 'tick' under the last candle on a few of my charts. I've removed all the studies and it's still there. It's odd and I can't find the cause. I've enclosed an image of the issue. Can you help me with what it could be? Thank you.
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 Strange Black Tick.JPG / V - Attached On 2023-03-12 01:53:40 UTC - Size: 114.53 KB - 81 views |
| [2023-03-13 16:20:57] |
| John - SC Support - Posts: 36350 |
|
We have no idea. Please attach a chart that has this issue so we can take a look. Use the instructions at the following link for how to get us the chart: Support Board Posting Information: Providing Chartbook with Only a Single Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-13 17:30:45] |
| User708541 - Posts: 87 |
|
Support, I found the issue but this still needs your support. I've removed all studies except CandleStick Patterns Finder. Even when this study is Hidden, the Black Tick appears. Only when the study is removed does the Black Tick go away. This appears to be a bug in the coding for this Study. I have submitted the requested Chartbook and another image just in case the Black Tick does not show up for you. |
| Strange Black Tick-02.JPG / V - Attached On 2023-03-13 17:24:13 UTC - Size: 75.68 KB - 79 views Private File |
| [2023-03-13 21:29:42] |
| John - SC Support - Posts: 36350 |
|
Yes, it was an error on our part. We have corrected it and the fix will be in the next pre-release (version 2486).
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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