Support Board
Date/Time: Fri, 29 Nov 2024 04:52:28 +0000
Data download error
View Count: 279
| [2023-03-11 17:27:37] |
| fernandoescobar - Posts: 3 |
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Good morning, Every once in a while I get this error when I open my charts. For some reason, the system is using too much data and refreshing too often, according to Rithmic. Consequently, data was cut off for the rest of the week. How do I adjust the setting within SC so that I do not have this issue again? Thanks for the assistance, Fernando |
 SierraChart_64_EqmbtHwuEm.png / V - Attached On 2023-03-11 17:26:40 UTC - Size: 3.49 KB - 64 views |
| [2023-03-12 06:56:57] |
| Sierra_Chart Engineering - Posts: 17218 |
|
This is not true: the system is using too much data and refreshing too often, according to Rithmic.
With Sierra Chart it is the exact opposite. Refer to: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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