Support Board
Date/Time: Fri, 29 Nov 2024 04:29:35 +0000
Attached orders cancelled but initial order stays.
View Count: 349
| [2023-03-10 16:13:45] |
| User964132 - Posts: 93 |
|
Hi, I made several normal trades today and suddenly my attached orders are directly cancelled when I enter the initial order, but the initial order stays active. I am with apextraderfunding.com (Rithmic) and each day > 500 USD profit, with minimum drawdown, today I am also up with >500 profit and suddenly this happens. If I go to trade simulation on, everything works normal, not sure how to fix this? Regards, N |
| [2023-03-10 16:35:45] |
| Sierra_Chart Engineering - Posts: 17218 |
|
This is a Rithmic issue. We have been hearing about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-10 16:38:34] |
| User964132 - Posts: 93 |
|
Okay, Thanks for the reply. Is this an on-going issue, or you just heard about it today? |
| [2023-03-10 16:47:02] |
| Sierra_Chart Engineering - Posts: 17218 |
|
Just today from other users.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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