Support Board
Date/Time: Tue, 26 Nov 2024 22:25:02 +0000
Symbol Rollover Issue
View Count: 1008
| [2014-06-16 13:59:32] |
| User24187 - Posts: 54 |
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Just performed the rollover on the NQ. Using IB data (installed most recent version of TWS). For some reason the data being displayed on the chart is starting from 08:48 CST of June 16th. There is no prior data being shown. How do I get this on the chart? http://www.sierrachart.com/image.php?l=1402927162165.png |
| [2014-06-16 16:06:11] |
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This is because of Interactive Brokers "pacing violations". Refer to this section here: http://www.sierrachart.com/index.php?l=doc/IB.php#IBHistoricalDataIssues The easiest solution to this is to update Sierra Chart with Help >> Download Prerelease. The data is downloaded from a different source now. Refer to the version notes for 1141 here: http://www.sierrachart.com/index.php?l=doc/Whats_New.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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