Support Board
Date/Time: Fri, 29 Nov 2024 02:38:18 +0000
Order (or Trading) Alerts
View Count: 359
| [2023-03-10 10:54:37] |
| StephenL - Posts: 98 |
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Hi Guys, I have set trade alerts for New Orders etc (Global Settings > General Trade Settings > Notifications) but they won't play. I tried the Troublingshooting for Alert Sounds That Do Play page on the support board but that looks to be more chart related alerts, or at least my trade alerts weren't recording in there anyways. Any ideas? Thanks |
| [2023-03-10 19:41:24] |
| John - SC Support - Posts: 36350 |
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The process is the same for troubleshooting. Setup a situation where you should get the alert and see what happens. Check the Alert Manager to see if the information is in there as to why it would have worked or not worked.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-14 15:19:14] |
| User642217 - Posts: 10 |
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I have these alert set for orders. Why do they play more that once?
Date Time Of Last Edit: 2023-03-14 15:19:38
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 alerts.png / V - Attached On 2023-03-14 15:17:13 UTC - Size: 28.98 KB - 78 views |
| [2023-03-14 17:53:02] |
| John - SC Support - Posts: 36350 |
|
Are you using the Order Allocation to Trade Accounts? You would get an alert for each account since they are each getting the orders.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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