Support Board
Date/Time: Tue, 26 Nov 2024 22:35:07 +0000
No chart appearing on screen
View Count: 1207
| [2014-06-16 13:25:19] |
| User24187 - Posts: 54 |
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Just performed a futures symbol rollover. It keeps hanging at 'Bars may not appear until complete'. I am getting data as verified by looking at Time and Sales. Please advise on how I can get the visual chart up.
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| [2014-06-16 13:43:53] |
| User24187 - Posts: 54 |
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Software version: 1137 | 2014-06-16 08:41:01 Usage end date: 2014-06-26 | 2014-06-16 08:41:01 Enabled for: Advanced Features. | 2014-06-16 08:41:01 Enabled for: Sierra Chart Historical Data Service. | 2014-06-16 08:41:01 Allow Support for Sierra Chart Data Feeds is enabled. | 2014-06-16 08:41:01 Active service: Interactive Brokers | 2014-06-16 08:41:01 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2014-06-16 08:41:01 2014-06-16 08:41:01 Local computer clock time | 2014-06-16 08:41:01 2014-06-16 13:41:01 GMT time | 2014-06-16 08:41:01 2014-06-16 08:41:01 Time zone adjusted time | 2014-06-16 08:41:01 Time difference to server time: 2 seconds. | 2014-06-16 08:41:01 Program path: C:\SierraChart\ | 2014-06-16 08:41:01 Data Files path: C:\SierraChart\Data\ | 2014-06-16 08:41:01 OS Version Number: 6.2 | 2014-06-16 08:41:01 Checking for new symbol settings for ib | 2014-06-16 08:41:01 Symbol settings are up-to-date for ib | 2014-06-16 08:41:01 HD Request # 2 - Downloading Intraday chart data for NQ-201406-GLOBEX to the file NQ-201406-GLOBEX.scid. Service: cme | 2014-06-16 08:41:07 HD Request # 2 - Download start Date-Time: 2014-06-16 08:32:46.0 | 2014-06-16 08:41:07 HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-16 08:41:07 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-16 08:41:08 The network socket is connected. | 2014-06-16 08:41:08 HD Request # 2 - Sending historical data logon request message. | 2014-06-16 08:41:08 HD Request # 2 - Requesting Intraday data. Start Date-Time: 2014-06-16 08:32:46. Record interval: 1 . Symbol: NQM4 | 2014-06-16 08:41:08 HD Request # 3 - Downloading Historical Daily chart data for $IUXX. Starting date: 2014-06-12. Service: ib | 2014-06-16 08:41:08 HD Request # 2 - Decompressing data. | 2014-06-16 08:41:08 Socket has been shutdown and closed. | 2014-06-16 08:41:08 The network socket for historical data has been closed. | 2014-06-16 08:41:08 HD Request # 3 - Requesting historical Daily data for $IUXX starting at 2014-06-11 | 2014-06-16 08:41:08 HD Request # 2 - Historical data for NQ-201406-GLOBEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-16 08:41:08 HD Request # 2 - Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201406-GLOBEX | 2014-06-16 08:41:08 HD Request # 2 - Intraday download COMPLETE for NQ-201406-GLOBEX. Completion time: 1s | 2014-06-16 08:41:08 HD Request # 4 - Downloading Intraday chart data for NQ-201403-GLOBEX to the file NQ-201403-GLOBEX.scid. Service: cme | 2014-06-16 08:41:08 HD Request # 4 - Download start Date-Time: 2014-03-21 16:14:30.0 | 2014-06-16 08:41:08 HD Request # 4 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-16 08:41:08 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-16 08:41:08 The network socket is connected. | 2014-06-16 08:41:08 HD Request # 4 - Sending historical data logon request message. | 2014-06-16 08:41:08 HD Request # 4 - Requesting Intraday data. Start Date-Time: 2014-03-21 16:14:30. Record interval: 1 . Symbol: NQH4 | 2014-06-16 08:41:08 Socket has been shutdown and closed. | 2014-06-16 08:41:08 The network socket for historical data has been closed. | 2014-06-16 08:41:08 HD Request # 4 - Historical data for NQ-201403-GLOBEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-16 08:41:08 HD Request # 4 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201403-GLOBEX | 2014-06-16 08:41:08 HD Request # 4 - Intraday download COMPLETE for NQ-201403-GLOBEX. Completion time: 0s | 2014-06-16 08:41:08 HD Request # 5 - Downloading Intraday chart data for ES-201406-GLOBEX to the file ES-201406-GLOBEX.scid. Service: cme | 2014-06-16 08:41:08 HD Request # 5 - Download start Date-Time: 2014-06-16 08:32:46.0 | 2014-06-16 08:41:08 HD Request # 5 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-16 08:41:08 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-16 08:41:08 HD Request # 3 - Receiving historical Daily data for $IUXX starting at 2014-06-11 | 2014-06-16 08:41:08 The network socket is connected. | 2014-06-16 08:41:08 HD Request # 5 - Sending historical data logon request message. | 2014-06-16 08:41:08 Writing historical Daily data for $IUXX to the file $IUXX.dly | 2014-06-16 08:41:08 HD Request # 3 - Received 3 records from 2014-06-11 00:00:00 to 2014-06-13 00:00:00 (3.0 days) and wrote 2 records for $IUXX | 2014-06-16 08:41:08 HD Request # 5 - Requesting Intraday data. Start Date-Time: 2014-06-16 08:32:46. Record interval: 1 . Symbol: ESM4 | 2014-06-16 08:41:08 HD Request # 3 - Daily download COMPLETE for $IUXX. Completion time: 0s | 2014-06-16 08:41:08 HD Request # 5 - Decompressing data. | 2014-06-16 08:41:08 Socket has been shutdown and closed. | 2014-06-16 08:41:08 The network socket for historical data has been closed. | 2014-06-16 08:41:08 HD Request # 5 - Historical data for ES-201406-GLOBEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2014-06-16 08:41:10 HD Request # 5 - Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201406-GLOBEX | 2014-06-16 08:41:10 HD Request # 5 - Intraday download COMPLETE for ES-201406-GLOBEX. Completion time: 2s | 2014-06-16 08:41:10 HD Request # 6 - Downloading Historical Daily chart data for NQM14. Starting date: 2014-06-13. Service: ib | 2014-06-16 08:41:10 HD Request # 6 - Requesting historical Daily data for NQM14 starting at 2014-06-12 | 2014-06-16 08:41:10 Interactive Brokers: Connecting to 127.0.0.1:7496 | 2014-06-16 08:41:10 The network socket is connected. | 2014-06-16 08:41:10 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2014-06-16 08:41:10 TWS server version: 71 | 2014-06-16 08:41:10 IB: Connected. Waiting for account information. | 2014-06-16 08:41:10 IB Account information received. | 2014-06-16 08:41:10 Connected to IB Demo or Simulated account. | 2014-06-16 08:41:10 Interactive Brokers: Requesting Trade Positions for account: DU103598 | 2014-06-16 08:41:10 Next valid order ID: 1 | 2014-06-16 08:41:10 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2014-06-16 08:41:10 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2014-06-16 08:41:10 Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2014-06-16 08:41:10 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2014-06-16 08:41:10 Next valid order ID: 1 | 2014-06-16 08:41:10 IB Account information received. | 2014-06-16 08:41:10 Connected to IB Demo or Simulated account. | 2014-06-16 08:41:10 Interactive Brokers - Starting real-time market data updates for: NQ-201403-GLOBEX | 2014-06-16 08:41:10 Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2014-06-16 08:41:10 Subscribing to symbol: NQ SecType: FUT Expiry: 201403 Exchange: GLOBEX Currency: Multiplier: | 2014-06-16 08:41:10 Interactive Brokers: Received Trade Positions download end message for account DU103598 | 2014-06-16 08:41:10 HD Request # 7 - Downloading Intraday chart data for NQ-201403-GLOBEX to the file NQ-201403-GLOBEX.scid. Service: cme | 2014-06-16 08:41:10 HD Request # 7 - Download start Date-Time: 2014-03-21 16:14:30.0 | 2014-06-16 08:41:10 HD Request # 7 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-16 08:41:10 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-16 08:41:10 Interactive Brokers - Starting real-time market data updates for: NQ-201406-GLOBEX | 2014-06-16 08:41:10 Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2014-06-16 08:41:10 Subscribing to symbol: NQ SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-06-16 08:41:10 The network socket is connected. | 2014-06-16 08:41:10 HD Request # 7 - Sending historical data logon request message. | 2014-06-16 08:41:10 Symbol Error - NQ-201403-GLOBEX is unknown, unavailable, or improperly formatted. | 2014-06-16 08:41:10 HD Request # 7 - Requesting Intraday data. Start Date-Time: 2014-03-21 16:14:30. Record interval: 1 . Symbol: NQH4 | 2014-06-16 08:41:10 Interactive Brokers - Starting real-time market data updates for: AAPL | 2014-06-16 08:41:10 Subscribing to real-time True Data for symbol: AAPL SecType: STK Exchange: SMART Currency: USD | 2014-06-16 08:41:10 Subscribing to symbol: AAPL SecType: STK Expiry: Exchange: SMART Currency: USD Multiplier: | 2014-06-16 08:41:10 Interactive Brokers - Starting real-time market data updates for: NDX-I-NASDAQ | 2014-06-16 08:41:10 Subscribing to real-time True Data for symbol: NDX SecType: IND Exchange: NASDAQ Currency: | 2014-06-16 08:41:10 Subscribing to symbol: NDX SecType: IND Expiry: Exchange: NASDAQ Currency: Multiplier: | 2014-06-16 08:41:10 Symbol Error - NQ-201403-GLOBEX is unknown, unavailable, or improperly formatted. | 2014-06-16 08:41:10 Socket has been shutdown and closed. | 2014-06-16 08:41:10 The network socket for historical data has been closed. | 2014-06-16 08:41:10 HD Request # 7 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201403-GLOBEX | 2014-06-16 08:41:10 HD Request # 7 - Intraday download COMPLETE for NQ-201403-GLOBEX. Completion time: 0s | 2014-06-16 08:41:10 Real-time Intraday chart data file updates started for NQ-201403-GLOBEX | 2014-06-16 08:41:10 HD Request # 8 - Downloading Intraday chart data for NQ-201406-GLOBEX to the file NQ-201406-GLOBEX.scid. Service: cme | 2014-06-16 08:41:10 HD Request # 8 - Download start Date-Time: 2014-06-16 08:32:46.0 | 2014-06-16 08:41:10 HD Request # 8 - Using server: scdf1.sierracharts.com port 10149 | 2014-06-16 08:41:10 Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2014-06-16 08:41:10 Interactive Brokers - Starting real-time market data updates for: CL-201407-NYMEX | 2014-06-16 08:41:10 Subscribing to real-time True Data for symbol: CL SecType: FUT Exchange: NYMEX Currency: | 2014-06-16 08:41:10 Subscribing to symbol: CL SecType: FUT Expiry: 201407 Exchange: NYMEX Currency: Multiplier: | 2014-06-16 08:41:10 The network socket is connected. | 2014-06-16 08:41:10 HD Request # 8 - Sending historical data logon request message. | 2014-06-16 08:41:10 HD Request # 9 - Downloading Intraday chart data for CL-201407-NYMEX to the file CL-201407-NYMEX.scid. Service: ib | 2014-06-16 08:41:10 HD Request # 9 - Download start Date-Time: 2014-06-16 08:32:46.0 | 2014-06-16 08:41:10 HD Request # 9 - Requesting a total of 0 days and 5304 seconds. | 2014-06-16 08:41:10 HD Request # 9 - IB Backfill - Seconds requested: 5304. Seconds Remaining: 0. | 2014-06-16 08:41:10 HD Request # 9 - Requesting 5304 Seconds of data at 30 secs with ending Date-Time at 2014-06-16 09:51:10 for CL-201407-NYMEX | 2014-06-16 08:41:10 HD Request # 6 - Receiving historical Daily data for NQM14 starting at 2014-06-12 | 2014-06-16 08:41:10 Writing historical Daily data for NQM14 to the file NQM14.dly | 2014-06-16 08:41:10 HD Request # 6 - Received 3 records from 2014-06-12 00:00:00 to 2014-06-16 00:00:00 (5.0 days) and wrote 2 records for NQM14 | 2014-06-16 08:41:10 HD Request # 6 - Daily download COMPLETE for NQM14. Completion time: 0s | 2014-06-16 08:41:10 HD Request # 8 - Requesting Intraday data. Start Date-Time: 2014-06-16 08:32:46. Record interval: 1 . Symbol: NQM4 | 2014-06-16 08:41:10 HD Request # 10 - Downloading Historical Daily chart data for AAPL. Starting date: 2014-06-12. Service: ib | 2014-06-16 08:41:10 HD Request # 10 - Requesting historical Daily data for AAPL starting at 2014-06-11 | 2014-06-16 08:41:10 Interactive Brokers - Starting real-time market data updates for: $NDXT | 2014-06-16 08:41:10 Subscribing to real-time True Data for symbol: $NDXT SecType: STK Exchange: SMART Currency: USD | 2014-06-16 08:41:10 Subscribing to symbol: $NDXT SecType: STK Expiry: Exchange: SMART Currency: USD Multiplier: | 2014-06-16 08:41:10 Interactive Brokers - Starting real-time market data updates for: ES-201406-GLOBEX | 2014-06-16 08:41:10 Subscribing to real-time True Data for symbol: ES SecType: FUT Exchange: GLOBEX Currency: | 2014-06-16 08:41:10 Subscribing to symbol: ES SecType: FUT Expiry: 201406 Exchange: GLOBEX Currency: Multiplier: | 2014-06-16 08:41:10 HD Request # 8 - Decompressing data. | 2014-06-16 08:41:10 Socket has been shutdown and closed. | 2014-06-16 08:41:10 The network socket for historical data has been closed. | 2014-06-16 08:41:10 HD Request # 8 - Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQ-201406-GLOBEX | 2014-06-16 08:41:10 HD Request # 8 - Intraday download COMPLETE for NQ-201406-GLOBEX. Completion time: 0s | 2014-06-16 08:41:11 Real-time Intraday chart data file updates started for NQ-201406-GLOBEX | 2014-06-16 08:41:11 HD Request # 10 - Receiving historical Daily data for AAPL starting at 2014-06-11 | 2014-06-16 08:41:11 Writing historical Daily data for AAPL to the file AAPL.dly | 2014-06-16 08:41:11 HD Request # 10 - Received 3 records from 2014-06-11 00:00:00 to 2014-06-13 00:00:00 (3.0 days) and wrote 2 records for AAPL | 2014-06-16 08:41:11 HD Request # 10 - Daily download COMPLETE for AAPL. Completion time: 0s | 2014-06-16 08:41:11 HD Request # 11 - Downloading Intraday chart data for ES-201406-GLOBEX to the file ES-201406-GLOBEX.scid. Service: cme | 2014-06-16 08:41:11 HD Request # 11 - Download start Date-Time: 2014-06-16 08:32:46.0 | 2014-06-16 08:41:11 HD Request # 11 - Using server: scdf2.sierracharts.com port 10149 | 2014-06-16 08:41:11 Symbol Error - $NDXT is unknown, unavailable, or improperly formatted. | 2014-06-16 08:41:11 Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2014-06-16 08:41:11 Symbol Error - $NDXT is unknown, unavailable, or improperly formatted. | 2014-06-16 08:41:11 Symbol Error - $NDXT is unknown, unavailable, or improperly formatted. | 2014-06-16 08:41:11 The network socket is connected. | 2014-06-16 08:41:11 HD Request # 11 - Sending historical data logon request message. | 2014-06-16 08:41:11 HD Request # 9 - Processing historical data message from TWS | 2014-06-16 08:41:11 HD Request # 9 - Receiving Intraday data for CL-201407-NYMEX starting at 2014-06-16 08:23:00 | 2014-06-16 08:41:11 HD Request # 9 - Timestamp of first Intraday data file record written: 2014-06-16 08:33:00 | 2014-06-16 08:41:11 HD Request # 9 - Received 38 records and wrote 17 records from 2014-06-16 08:22:30 to 2014-06-16 08:41:00. | 2014-06-16 08:41:11 Message from IB: HMDS data farm connection is OK:ushmds.us. IB Error Code: 2106. Request ID: -1. | 2014-06-16 08:41:11 HD Request # 11 - Requesting Intraday data. Start Date-Time: 2014-06-16 08:32:46. Record interval: 1 . Symbol: ESM4 | 2014-06-16 08:41:11 HD Request # 11 - Decompressing data. | 2014-06-16 08:41:11 Socket has been shutdown and closed. | 2014-06-16 08:41:11 The network socket for historical data has been closed. | 2014-06-16 08:41:11 HD Request # 11 - Received 1 record from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for ES-201406-GLOBEX | 2014-06-16 08:41:11 HD Request # 11 - Intraday download COMPLETE for ES-201406-GLOBEX. Completion time: 0s | 2014-06-16 08:41:11 Real-time Intraday chart data file updates started for ES-201406-GLOBEX | 2014-06-16 08:41:11 Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2014-06-16 08:41:11 HD Request # 9 - Received 38 records from 2014-06-16 08:23:00 to 2014-06-16 08:41:00 (18.0 minutes) and wrote 17 records for CL-201407-NYMEX | 2014-06-16 08:41:12 HD Request # 9 - Intraday download COMPLETE for CL-201407-NYMEX. Completion time: 2s | 2014-06-16 08:41:12 Real-time Intraday chart data file updates started for CL-201407-NYMEX | 2014-06-16 08:41:12 HD Request # 12 - Downloading Intraday chart data for $NDXT to the file $NDXT.scid. Service: ib | 2014-06-16 08:41:12 HD Request # 12 - Download start Date-Time: 2013-12-12 07:41:12.0 | 2014-06-16 08:41:12 HD Request # 12 - Requesting a total of 186 days and 4800 seconds. | 2014-06-16 08:41:12 HD Request # 12 - IB Backfill - Seconds requested: 86400. Seconds Remaining: 15988800. | 2014-06-16 08:41:12 HD Request # 12 - Requesting 1 Day of data at 30 secs with ending Date-Time at 2013-12-13 07:31:12 for $NDXT | 2014-06-16 08:41:12 HD Request # 12 - Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 17. | 2014-06-16 08:41:12 HD Request # 12 - Error downloading historical Intraday data for $NDXT. The symbol is unknown to the server. | 2014-06-16 08:41:12 HD Request # 12 - Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for $NDXT | 2014-06-16 08:41:12 HD Request # 12 - Intraday download COMPLETE for $NDXT. Completion time: 0s | 2014-06-16 08:41:12 Real-time Intraday chart data file updates started for $NDXT | 2014-06-16 08:41:12 Message from IB: No historical data query found for ticker id:17. IB Error Code: 366. Request ID: 17. | 2014-06-16 08:41:12 IB: Requesting historical order fills for account DU103598 | 2014-06-16 08:41:15 Interactive Brokers: Received Open orders end message. | 2014-06-16 08:41:15 |
| [2014-06-16 16:33:54] |
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What is the symbol of the chart that says: "Downloading Historical Data. Bars may not appear until complete"? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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