Support Board
Date/Time: Tue, 21 Jan 2025 10:36:25 +0000
Symbols on Eurex data feed
View Count: 2399
| [2014-06-16 09:20:28] |
| gfs117 - Posts: 24 |
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Hi, I tried to chart FBTP and FOAT (Italian and French bonds) on the Eurex feed, but the SC Eurex feed cannot find them. I first tried to update the symbol settings from the server, but the symbols weren't listed in the symbol manager. I then just tried opening an intraday chart (BTP-201409-DTB), but Sierra Chart tries to download the data from Interactive Brokers. As I'm not subscribed to the data there, I don't receive any data. Could you please look into this? |
| [2014-06-16 09:29:12] |
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We will check on this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-18 11:05:39] |
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The symbols are available on the Sierra Chart EUREX feed. We need to set up symbol mapping for them on Interactive Brokers but you can access them through the "SC Exchange Data" Service within Sierra Chart. These are the futures symbol prefixes: II (Euro BTP Long Term) FN (Euro OAT Long-Term ) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-18 11:07:31
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| [2014-06-19 19:02:21] |
| gfs117 - Posts: 24 |
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Any idea when the symbol mapping for IB may be set up? Thank you in advance. |
| [2014-06-19 19:14:07] |
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We are going to be working on this today. We apologize for the delay.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-20 04:46:26] |
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The symbols have been set up now. Restart Sierra Chart. You will now find in File >> Find Symbol >> Futures the following: OAT-######-DTB-EUR-1000 BTP-######-DTB-EUR-1000 These are mapped to the Sierra Chart Exchange Data Feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-12 06:56:04] |
| cmb999 - Posts: 211 |
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please add FBTS (Euro BTP short-term) to SC feed (CQG, IB) as well, thanks,
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| [2017-04-13 05:08:51] |
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We are adding these symbols now for both CQG and Interactive Brokers. You can see them by updating the symbol settings: Global Symbol Settings: Update Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-13 14:13:51] |
| cmb999 - Posts: 211 |
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seems to be some missing data when viewing with 'Date Rule Rollover'. for instance between 3/08 and 3/30 (2017), and between 12/08 and 12/29 (2016)
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| [2017-04-13 16:53:54] |
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Provide an image of the chart, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-15 11:05:32] |
| cmb999 - Posts: 211 |
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http://www.sierrachart.com/image.php?Image=1492254226838.png
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| [2017-04-17 20:30:47] |
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This is now resolved. Follow the instructions here to update the Symbol Settings: http://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#UpdateSettingsSteps After that go to the chart and select Chart >> Reload and Recalculate. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-06 13:27:03] |
| gfs117 - Posts: 24 |
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Hi, Could you please add the Eurex FOAT and FBTP futures to the Gain Capital/OEC symbol settings? Thank you in advance |
| [2018-08-06 17:25:11] |
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Can you tell us what the Gain Capital symbols are for these as you use them in their own trading software. Are they just FOAT and FBTP and the month and year code?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-08-06 17:26:01
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| [2018-08-06 18:00:33] |
| gfs117 - Posts: 24 |
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Thank you for your response. Yes, it's just FOAT and FBTP with the month-letter and year. H, M, U and Z months trade for both products. Tick size for both is 0.01. Current contracts are FOATU8 and FBTPU8. Thank you. |
| [2018-08-09 09:51:53] |
| gfs117 - Posts: 24 |
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I saw you added the FOAT and FBTP to the Gain/OEC feed. Thank you! But I am not receiving anu historical intraday data for the current contracts FBTPU8 and FOATU8. The downloads failed. The intraday data for the M8 and H8 contracts worked fine and the daily historical data for the U8 also works, so I'm at a loss to what the issue could be. Could you look into the intraday data for FBTPU8 and FOATU8 please? Thank you. The relevant portion of the log: HD Request # 13 | Error downloading historical Intraday data for FOATU8. Historical data file not available for symbol. | 2018-08-09 11:49:18
Historical data download thread signaled to stop. | 2018-08-09 11:49:18 HD Request # 13 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for FOATU8 | 2018-08-09 11:49:18 |
| [2018-08-09 09:53:45] |
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Yes we know about this. That has to still be set up and we also need to do some reorganization of Gain Capital symbols. Just give us another couple of days. We apologize but this was more involved than expected.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2018-08-11 09:52:03] |
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This is now all complete. Re-download all the data in the charts with incomplete historical data by going to the chart and selecting "Edit >> Delete All Data and Download". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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