Home >> Support Board

Support Board

Date/Time: Thu, 28 Nov 2024 21:26:25 +0000

How to Post a Message for Support

Study Summary does not sort correctly

View Count: 400

[2023-03-08 15:45:11] #1 [Go To First Post]
User365411 - Posts: 189
SC release 2484 Just discovered that adding any study to multiple charts to sort results in "Study Summary" window, does not work. It's like a textual sorting instead correct numerical sorting (img attached) Rolling back to december2022 2458 version it works as expected. Please advise TY Date Time Of Last Edit: 2023-03-08 15:46:48


Private File

[2023-03-09 10:05:39] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17206
We will look this over. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-03-11 12:31:38] #3 [Go To First Post]
Sierra_Chart Engineering - Posts: 17206
We will resolve this in the next release. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-04-07 05:49:37] #4 [Go To First Post]
MarketWrench - Posts: 20
I'm not sure if I'am experiencing the same issue as the original poster, but, I also have noticed sorting is incorrect. The sort only seems to look at number in the greatest or first "place", for example 90 will rank higher than 1000 because 9 > 1. I find this to be the case when my study summary is sorted by the chart's spreadsheet formula study.

[2023-04-07 06:46:56] #5 [Go To First Post]
User365411 - Posts: 189
@ MarketWrench I'm on 2488 release and at the moment everything seems ok in the study summary window, not using spreadsheet. Date Time Of Last Edit: 2023-04-07 06:48:53

[2023-04-07 10:38:44] #6 [Go To First Post]
Sierra_Chart Engineering - Posts: 17206
Update Sierra Chart to the latest release: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-04-07 10:38:49

To post a message in this thread, you need to log in with your Sierra Chart account: