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Date/Time: Fri, 29 Nov 2024 08:34:51 +0000



No charts displayed

View Count: 250

[2023-03-01 09:32:54]
User303272 - Posts: 4
Greetings,
I downloaded SC today and activated the trial.
Unfortunately I do not get any charts displayed, see this screenshot here.

https://www.sierrachart.com/image.php?Image=1677662830872.png


In the log file it says that the data is loaded, but still nothing is displayed.
What to do?
Thanks for the support
Klaus


Log:
ESH23-CME #9 | Reloading chart. | 2023-03-01 08:33:24.129
ESH23-CME #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH23-CME.dly | 2023-03-01 08:33:24.134
ESH23-CME #9 | Reloading chart. | 2023-03-01 08:33:24.793
ESH23-CME #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH23-CME.dly | 2023-03-01 08:33:24.799
ESH23-CME #9 | Reloading chart. | 2023-03-01 08:33:25.298
ESH23-CME #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH23-CME.dly | 2023-03-01 08:33:25.302
ESM23-CME 1 Min #2 | Reloading chart. | 2023-03-01 08:36:18.130
ESM23-CME 1 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM23-CME.scid | 2023-03-01 08:36:18.135
SPX500 Daily #2 | Reloading chart. | 2023-03-01 08:46:04.827
SPX500 Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\SPX500.dly | 2023-03-01 08:46:04.833
SPX500 Daily #2 | Reloading chart. | 2023-03-01 08:46:05.835
SPX500 Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\SPX500.dly | 2023-03-01 08:46:05.839
[2023-03-01 18:19:42]
John - SC Support - Posts: 36350
We see that you are currently on Package 5, so you should not have any issues with getting the delayed streaming data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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