Support Board
Date/Time: Fri, 29 Nov 2024 08:34:51 +0000
No charts displayed
View Count: 250
[2023-03-01 09:32:54] |
User303272 - Posts: 4 |
Greetings, I downloaded SC today and activated the trial. Unfortunately I do not get any charts displayed, see this screenshot here. https://www.sierrachart.com/image.php?Image=1677662830872.png In the log file it says that the data is loaded, but still nothing is displayed. What to do? Thanks for the support Klaus Log: ESH23-CME #9 | Reloading chart. | 2023-03-01 08:33:24.129 ESH23-CME #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH23-CME.dly | 2023-03-01 08:33:24.134 ESH23-CME #9 | Reloading chart. | 2023-03-01 08:33:24.793 ESH23-CME #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH23-CME.dly | 2023-03-01 08:33:24.799 ESH23-CME #9 | Reloading chart. | 2023-03-01 08:33:25.298 ESH23-CME #9 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESH23-CME.dly | 2023-03-01 08:33:25.302 ESM23-CME 1 Min #2 | Reloading chart. | 2023-03-01 08:36:18.130 ESM23-CME 1 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESM23-CME.scid | 2023-03-01 08:36:18.135 SPX500 Daily #2 | Reloading chart. | 2023-03-01 08:46:04.827 SPX500 Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\SPX500.dly | 2023-03-01 08:46:04.833 SPX500 Daily #2 | Reloading chart. | 2023-03-01 08:46:05.835 SPX500 Daily #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\SPX500.dly | 2023-03-01 08:46:05.839 |
[2023-03-01 18:19:42] |
John - SC Support - Posts: 36350 |
We see that you are currently on Package 5, so you should not have any issues with getting the delayed streaming data.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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