Support Board
Date/Time: Fri, 29 Nov 2024 08:31:02 +0000
Currency Index Chart Not Updating and Showing Current Time & Data
View Count: 281
| [2023-03-01 04:57:39] |
| factorx - Posts: 3 |
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For some reason the currency index charts are not showing the current data and time. I took a screenshot of the NZD/JPY currency pair and I took a screenshot of the NZD FX currency index NZD-X. The screenshots were taken at the same time and both are using charts with 4hr bars. The current time for the screenshot on NZD/JPY was Wednesday 3-1-2022 02:00 which is correct. The currency index NZD-X chart time is not correct. It's current time on the chart in the screenshot says Tuesday 2-28-2022 14:00. The times don't match. NZD-X should have been at Wednesday 3-1-2022 02:00 like NZD/JPY but it wasn't. Is that normal or is there a reason for that? Or is there something wrong and how do I fix it so the currency index chart NZD-X is on current time and data like NZD/JPY? NZD/JPY https://www.sierrachart.com/image.php?Image=1677645849386.png NZD-X https://www.sierrachart.com/image.php?Image=1677645971787.png |
| [2023-03-01 09:25:47] |
| Sierra_Chart Engineering - Posts: 17221 |
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This is resolved. If there is missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-01 09:26:33
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