Support Board
Date/Time: Fri, 29 Nov 2024 08:45:10 +0000
Unable to load any Futures Tickers even after Upgrade to Package 11
View Count: 257
[2023-03-01 02:11:28] |
Srinivasa Kancharla - Posts: 4 |
I purchased package 11 and am unable to load any futures instrument other than US Oil. I bet software thinks I am still in Trial. Please help ASAP. Thanks!! |
[2023-03-01 08:19:09] |
Sierra_Chart Engineering - Posts: 17225 |
You are using Rithmic. Refer to this section about this: Rithmic Trading Platform Service: Rithmic Market Data and Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-03-01 08:19:22
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