Support Board
Date/Time: Tue, 26 Nov 2024 21:27:56 +0000
datafile issue
View Count: 976
| [2014-06-13 11:02:45] |
| jimnovak - Posts: 42 |
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i keep changing setting on my chart to have 750 days of intraday data available/loaded, have deleted data files, re download them etc. somehow(and i dont know how)sometime i seem to get them sort of working but only and immediately and within the same session i do the following: -set the days go back to a higher number(ie 1500 not 750) -delete and download but all when that session is active. upon exit and restart the application again, it goes back to only displaying data starting 2013-12-8 'til now. although days go back is still 750! what am i doing wrong? |
| [2014-06-13 16:28:22] |
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When you see 750 days loaded in the chart, go to Chart >> Chart Settings. What is the symbol of the chart ? What is the starting date in the Date Range in File box? After you restart Sierra Chart, what is the starting date for that same chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-13 22:01:59] |
| jimnovak - Posts: 42 |
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this looks like a problem with the application. i have installed a new package for this test. running win7 64bit sc ver 1146. my broadband has got issues and running at snails pace today so i couldnt do everything needed. i have uploaded two screen shots.first one is of a weekly chart, the chart setting window is open and you can see everything. i have put a green vertical line at the beginning of chart to show the last day which is 2002 which is same as days to load but the data range is from 1993. this is just after a delete/download process. other one is of 4hr chart; last day is 2013-12 and so does the data range start from 2013-12 but number of days to load are set at 750. again deleted and downloaded the datafile but same thing happens. |
 weekly.jpg / V - Attached On 2014-06-13 21:57:57 UTC - Size: 315.51 KB - 312 views |
| [2014-06-13 22:47:01] |
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For the Intraday 4 hour bar chart, follow the instructions in help topic 42.1 to get more data: http://www.sierrachart.com/index.php?l=doc/helpdetails42.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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