Support Board
Date/Time: Fri, 29 Nov 2024 08:36:24 +0000
market depth
View Count: 255
| [2023-02-27 09:48:30] |
| pdom86 - Posts: 4 |
|
Hi. I am experiencing problem with market depth DOM data. it only shows values of 2 current traded ticks but does not show any other awainting orders like it used to before. I have package 11 so I am not sure where the issue is as I have not changed any settings. |
Attachment Deleted.  Screenshot_1.png / V - Attached On 2023-02-27 09:47:28 UTC - Size: 96.4 KB - 68 views |
| [2023-02-27 16:04:13] |
| John - SC Support - Posts: 36350 |
|
You do not have any exchanges active on your account for our Denali Exchange Data Feed, therefore you are getting your data from your trading service. If you want the Denali data, then you need to activate the exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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