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Date/Time: Fri, 29 Nov 2024 08:27:47 +0000



Trial Activation - No SMS

View Count: 396

[2023-02-25 12:13:27]
User913476 - Posts: 1
Hi,

I tried to activate my trial account but not receiving the SMS & an error is shown.

"Error": Failed to send code to number. SMS already sent to number.

Please could you let me know what is the correct format for the SMS number for UK?

This is an example of what I did - [country code][full telephone number] Example: 4407123456789

Thanks
[2023-02-25 13:40:03]
Sierra_Chart Engineering - Posts: 17221
We have activated your trial.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-02-27 14:06:57]
M.Ruseva - Posts: 1
I am also not receiving a SMS with the activation code for the trial. Please help. Thank you.
[2023-02-27 17:03:43]
John - SC Support - Posts: 36350
M.Ruseva:

We see that your account is already setup as an Activated Trial.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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