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Date/Time: Thu, 28 Nov 2024 07:54:20 +0000

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Sub Instance Not Showing Positions

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[2023-02-23 20:54:43] #1 [Go To First Post]
User624595 - Posts: 207
We are testing on Sim on Main instance in v2480. Sim disabled in Sub instance. Select Non Sim Acc on entering Non Sim set to No in Sub instance. Account and symbol set correctly to same in both Main and Sub instance. Execute in Main, order fills, position, orders, and order fill show up in Sub instance. After few seconds, position disappears in Sub instance only, rest remains. After flattening position in Main instance, sub Instance shows an incorrect opposite position for a few seconds before disappearing.

[2023-02-24 16:03:35] #2 [Go To First Post]
Sierra_Chart Engineering - Posts: 17200
This has been resolved. Update Sierra Chart to the very latest prerelease. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-05-22 19:59:54] #3 [Go To First Post]
User624595 - Posts: 207
Similar issue seems to be occurring in v2504, in Non Sim, with a different service (Apex Rithmic), but orders/positions executed in main never show in sub. Date Time Of Last Edit: 2023-05-22 21:59:40

[2023-05-22 23:27:36] #4 [Go To First Post]
John - SC Support - Posts: 36350
Is the Sub-Instance set to NOT be in Simulation Mode and is the correct Account selected? Refer to the following: Overview of Trading: Difference between Simulated and Non-Simulated Trading Modes Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-05-23 00:18:54] #5 [Go To First Post]
User624595 - Posts: 207
Yes and yes, sub instance set to Non Sim, same trade account selected, Chart Trade Mode On. Date Time Of Last Edit: 2023-05-23 00:19:27

[2023-05-23 01:17:33] #6 [Go To First Post]
User624595 - Posts: 207
Select Non Sim Acc on entering Non Sim set to No in Sub instance. We think it was this, setting had to be changed to Yes in main and all sub instances for live trading, otherwise kept changing back to Sim. Date Time Of Last Edit: 2023-05-23 01:17:45

[2023-05-23 07:26:24] #7 [Go To First Post]
Sierra_Chart Engineering - Posts: 17200
Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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