Support Board
Date/Time: Tue, 22 Apr 2025 05:26:00 +0000
Delayed data
View Count: 364
| [2023-02-22 22:12:17] |
| User704247 - Posts: 63 |
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Hi Team, I am seeing delayed data in Sierra chart. I have followed the steps to manually refresh the data but still seeing delayed data. |
| [2023-02-23 05:07:18] |
| Sierra_Chart Engineering - Posts: 19290 |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart for the symbol you have an issue with. Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-23 17:43:57] |
| User704247 - Posts: 63 |
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Thanks for the steps. The issue resolve on it's own after I sent the message. Thanks for the help!
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