Support Board
Date/Time: Fri, 29 Nov 2024 10:31:08 +0000
Unable to access data for CL and other products
View Count: 272
[2023-02-22 15:37:34] |
User918532 - Posts: 1 |
I am unable to access intraday charts for the non-default instruments (NYMEX -CL) even after paying. Kindly guide through the activation process
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[2023-02-22 16:03:42] |
Sierra_Chart Engineering - Posts: 17226 |
We see you have added a 46 USD credit. Did you want to activate Service Package 11? For the time being we have activated your trial. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-02-22 16:03:58
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