Support Board
Date/Time: Fri, 29 Nov 2024 05:46:01 +0000
New Acct
View Count: 503
| [2023-02-21 15:24:37] |
| User880902 - Posts: 14 |
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I tried to get thru this site and connect on my own, and it's a daunting task.... I seemed to be connected, I think my real trading acct is connected too.... But I'm getting delayed data. I don't know what step I overlooked or what needs to be done.... But I need help making sure I've done every thing right and ready to trade? Also, once connected to my real trading acct.... I want to connect to my Rythmic trading acct... Please help??? |
| [2023-02-21 17:33:57] |
| John - SC Support - Posts: 36350 |
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You have not connected to your trading account. What trading service or broker do you use for your trading? And when you reference a Rithmic account, is that a Prop firm account? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-21 17:42:40] |
| User880902 - Posts: 14 |
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I thought u accepted Transact futures (I was told by another trader), but now I know you dont....so waiting on my Edge Clear acct to be approved and going to connect to that. In addition to that, I want to connect with Rithmic....and yes its a prop firm.
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| [2023-02-21 18:10:06] |
| John - SC Support - Posts: 36350 |
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We do not work with TransAct any longer. Since you are opening an account with Edge Clear, you will need to follow through the instructions at the following link to get connected: Sierra Chart Teton Futures Order Routing: Setup Instructions With regards to the Prop Firm, you will want to install a second Sierra Chart on the same computer and then connect that second copy to Rithmic. Refer to the following for how to install a second Sierra Chart: Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart And then you will follow through the instructions at the following link to setup that second Sierra Chart to Rithmic: Rithmic Trading Platform Service: Setup Instructions In doing the above, you will not need to pay anything additional, and you willl be able to get the Denali data to both installations. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-21 18:44:50] |
| User880902 - Posts: 14 |
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100% of my trades will be with Rithmic, so Im just going to connect real acct once/mo and switch back to Rithmic. So once I initally set up my Edge Clear acct....how do I switch back & forth?
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| [2023-02-21 21:45:55] |
| John - SC Support - Posts: 36350 |
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In this case, you would just change the Data/Trade Service Settings and in particular, you start by changing the Global Settings >> Data/Trade Service Settings >> Main Settings >> Current Selected Service and then select the A button to accept the entry for that field and then you will get the service specific entries that need to be filled in. The instructions for what to do each month can be found at the following link: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees The specific information for setting up Rithmic is at the following link: Rithmic Trading Platform Service: Setup Instructions And the specific information for setting up the Teton Order Routing is at the following link: Sierra Chart Teton Futures Order Routing: Setup Instructions Note that not all the items in the above 2 sections will apply as you switch back and forth, just the information for changing the Data/Trade Service Settings is what you want. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-23 21:55:26] |
| User880902 - Posts: 14 |
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I thought I was going to have an active acct by now, but "Clear Edge" is giving me the run around & acting like they dont have any idea what happened to my app with them from tues morning. There was a link on here that listed 2 brokers I could go with with a very small dep of like $1-200, but now I cant find it anywhere....I want to try the other broker listed. Can u send me that link or recommend any other brokers who will accept a small dep? |
| [2023-02-23 22:00:33] |
| John - SC Support - Posts: 36350 |
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Stage 5 is the other broker. The link is the following: Easy Solution to CME Funded Trading Account Requirement For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-24 21:35:43] |
| User880902 - Posts: 14 |
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I now have an account with Clear Edge, I re-did the Denali agreements and put my new acct # there & Ironbeam as clearing house. I then followed the directions from the link above for Teton Futures Ordering and got this error message.... "If you receive the connection error: Trade account not assigned, then this means that the trading account of yours has not been set up on this service." I saw this in the set-up directions, but it doesnt say what to do if you get that message....just says you may get this message!! So now what am I suppose to do?? Thx |
| [2023-02-24 22:21:40] |
| John - SC Support - Posts: 36350 |
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Check with Edge Clear and see if they have finished setting up your account for the Teton Order Routing Service. The message you are receiving means that they have not completed their work on this.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-27 16:33:08] |
| User880902 - Posts: 14 |
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Ok, now my Sierra charts now say "Teton CME Order Routing", so I assume Im connected to Ironbeam/Edge Clear.....but my data still shows SIM/Delayed. What else is left to do now to get real live data?? |
| [2023-02-27 18:27:35] |
| User880902 - Posts: 14 |
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Nvm, Edge Clear helped....thx
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| [2023-02-27 19:09:29] |
| User880902 - Posts: 14 |
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SIGHS.....now I cant get trade allocation to work. I have a buddy who was showing me how, but my "order allocation" window isnt exactly the same as his & we trade the same service. Theres no accts in my "allocation accts" list, even tho I have 5 accts. And the last line, "Allocation trade acct multiplier" is greyed out & says "read only" & 0....his isnt greyed & says 1. This is so frustating not being able to talk to someone, to get this resolved in just a few min....I need HELP!!! |
| [2023-02-27 21:22:11] |
| User880902 - Posts: 14 |
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Ok nvm again, sorry....he didnt know u had to click "add" twice. But just so Im clear, I switched the DOM to an acct that I dont have in the allocation list and entered the market, and it still copied that trade to the 3 accts I do have in the allocation list....is that what its supposed to do?? |
| [2023-02-27 22:21:27] |
| John - SC Support - Posts: 36350 |
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If you had the allocations setup for that chart, then yes, that is what it is supposed to do.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-28 17:15:20] |
| User880902 - Posts: 14 |
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Ok, I tried a BO on the ES, and my DOM says Targets/Stops match, just trading 1 lot.....4.5 tgt, 5.5 stop. The trade hit my stop & traded twice, so instead of exiting, I was short 1....I have no idea why. When I click on the "targets" tab, both the target & stop say Qty = 1....so why did it go from long 1, to short 1 instead of just exiting?? Also, when I click on "trade Orders Window", even though I can see working orders on my Dom, theres nothing here if "show only working orders" is checked, why arent they shown if I see them on the Dom?? This would be sooo much simpler with phone support??? |
| [2023-02-28 18:21:39] |
| John - SC Support - Posts: 36350 |
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You need to look at the Trade Activity Log and see what the Fills are showing for this situation. Refer to the information here: Trade Activity Log: Viewing Historical Trade Activity We are not sure of exactly the situation with the Trade Orders Window. Refer to the information for this window at the following link: Trading Information Windows: Trade Orders Window For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-28 19:37:02] |
| User880902 - Posts: 14 |
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Is there a way to auto- center the price in the Dom?
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| [2023-02-28 22:40:34] |
| John - SC Support - Posts: 36350 |
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Change the setting for Constant Range Scale Mode to Re-Center to the Last Price on Every Update. Refer to the information here: Chart Scale and Scale Adjusting: Constant Range Scale Modes >> Re-Center To The Last Price On Every Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-03-06 00:21:05] |
| User880902 - Posts: 14 |
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Can u send in an attached order (Bracket Order), after you are already in a position....if so, how?
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| [2023-03-06 18:00:16] |
| John - SC Support - Posts: 36350 |
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Refer to the following Order Type: Order Types: Send Attached Orders - Position/Price For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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