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Date/Time: Fri, 29 Nov 2024 10:22:28 +0000



How log does account stay locked when too many incorrect passwords

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[2023-02-20 18:06:41]
dd45 - Posts: 41
I changed my password directly with GAIN and so my incorrect password in the Sierra chart Data/Trade services login was incorrect. I have fixed it now but I did it too many times and was locked out. How long does this last? Do I need to do anything special to unlock?
[2023-02-20 22:10:58]
John - SC Support - Posts: 36350
We have no idea. That is a question you need to ask Gain Capital.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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