Support Board
Date/Time: Tue, 26 Nov 2024 22:38:14 +0000
IB Intraday Data update
View Count: 997
| [2014-06-11 16:43:17] |
| User22153 - Posts: 46 |
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Hello Support, I can't get much data on US Stocks, only 5 days worth of data. I've changed the number of days to load to 200, but still makes no difference. I've also changed the Max Historical Intraday Days to Download to 15 but still makes no difference. Any help would be appreciated. Thanks |
| [2014-06-11 16:52:23] |
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Refer to help topic 42.1 here: http://www.sierrachart.com/index.php?l=doc/helpdetails42.html When using Interactive Brokers you can reliably receive 3 years of historical Intraday data for US stocks by changing your package to 3 and updating to the latest version of Sierra Chart with Help >> Download Prerelease. To change your Sierra Chart service package, select "Help >> Account Control Panel" on the Sierra Chart program menu. On the displayed webpage, click on "Change Service Package".
The remaining service usage time on your account will be adjusted based upon the cost of the package you are changing to. If the new package is a higher-priced package, then the usage time will be reduced due to the higher price. There is no charge for changing your Sierra Chart service package. Only your usage time is adjusted. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-11 16:57:59] |
| User22153 - Posts: 46 |
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Thanks. Is there anyway to get around the pacing violations? Rather annoying when viewing multiple stocks. |
| [2014-06-11 17:21:13] |
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Using the latest prerelease and Sierra Chart service package 3 or 5 greatly reduces the chance of a pacing violation.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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