Support Board
Date/Time: Fri, 29 Nov 2024 12:48:44 +0000
Immediate help
View Count: 273
| [2023-02-15 15:23:53] |
| bala - Posts: 74 |
|
I have been trading SIM acount with executions correctly. I had my account funded and I had problems with execution of MARKET order. Scenario: If I SELL MARKET from chart, treade execution line shows correctly for SIM. When I used actual trading account it executed and shows a market order way below! My order executed short at $5 below my level. I already incurred an unintended loss. Is there a problem with the account. The settings are same for both SIM and actual account! Thanks |
| [2023-02-15 17:01:40] |
| John - SC Support - Posts: 36350 |
|
You are not setup for the real-time data, so you are viewing data that is 10 minutes delayed, but your order is put in to the market at the current time. You need to activate the exchange(s) for which you want the real-time data at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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