Support Board
Date/Time: Mon, 21 Apr 2025 23:38:55 +0000
Unable to place a trade
View Count: 477
| [2023-02-10 16:20:53] |
| User175542 - Posts: 11 |
|
Hello, I have installed Sierra Chart two days ago and connected to my AMP global Clearing account, but at the moment to place the trade it come to be rejected, why is that? I've also activated the advanced package of Sierra Chart and the Denali data feed. Are the trial days mandatory? What am I missing? Thank you |
| [2023-02-10 18:19:56] |
| John - SC Support - Posts: 39395 |
|
You would need to look at why the order was rejected. Specifically look in the Trade >> Trade Service Log for this information. If you have exited Sierra Chart since then, then try placing another order and see if the same thing happens, if it does then look in the log for why. You can also post the information from that log in here for us to look at.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-10 18:29:48] |
| User175542 - Posts: 11 |
|
Trade Order Error - CQG order update. Status: REJECTED. Text: Account purchasing power USD1074 is insufficient to satisfy total portfolio margin requirement including this order USD1550. Internal Order ID: 7. Service Order ID: 633484248. Symbol: F.US.ZLEH23. Account: 162549 | 2023-02-10 16:07:19.481 * Thank you. This is the reason. How can it be insufficient?! I traded CME instruments by another AMP account less funded in the past! Are you able to help me? Thank you |
| [2023-02-10 22:04:23] |
| John - SC Support - Posts: 39395 |
|
We can not help you with the Margin Requirements. That is something you need to ask AMP about.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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