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Date/Time: Fri, 29 Nov 2024 10:42:23 +0000



Permission denied on intraday data

View Count: 481

[2023-02-10 00:15:28]
User187807 - Posts: 3
Hi,

I am receiving following error.
Unable to download intraday historical data. It was working fine initially

How to get intraday data?
Attachment Deleted.
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[2023-02-10 16:06:48]
John - SC Support - Posts: 36350
Refer to the following:
Rithmic Trading Platform Service: Permission Denied Resolution Procedure
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-02-10 19:02:59]
Sierra_Chart Engineering - Posts: 17226
What you need to do is complete the CME market data agreements and activate the exchanges that you need here:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliCME

This will resolve the problem by not using data from Rithmic.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-02-12 16:36:26
[2023-02-18 03:00:19]
User187807 - Posts: 3
Hi John,

I am trying to use $VIX and getting following error:
Permission denied.

I did the agreement and payment.
What else I am missing?
[2023-02-18 03:03:14]
User187807 - Posts: 3
File attached
imageScreenshot 2023-02-17 220254.png / V - Attached On 2023-02-18 03:03:05 UTC - Size: 4.77 KB - 91 views
[2023-02-20 15:08:56]
Sierra_Chart Engineering - Posts: 17226
For volatility index data, you can use this CFD symbol:
VOLX

Or you can use the CBOE futures which is included with the Denali Data Feed:
Denali Exchange Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-02-20 15:09:13

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