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Date/Time: Mon, 21 Apr 2025 23:42:06 +0000

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Not finding correct symbol in open intraday chart

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[2023-02-09 15:09:33] #1 [Go To First Post]
User558370 - Posts: 8
Despite having CQGAPI data finally enabled, Im not able to get any live intraday data for ES or NQ. I don't see the right scid files to open when I click open...

[2023-02-09 16:05:17] #2 [Go To First Post]
John - SC Support - Posts: 39395
The first thing is that you do not have the Denali Exchange Data Feed setup. We do not support data from CQG for the CME Group and EUREX. Therefore, you will have to get this data from our Denali Exchange Data Feed. Follow the instructions at the following link: Denali Exchange Data Feed: Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges And then when you go to open a particular symbol, use the File >> Find Symbol window. This will show you the appropriate symbols for the currently selected service. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-02-09 16:55:11] #3 [Go To First Post]
User558370 - Posts: 8
Keep getting disconnected when I try to talk with AMP - do you know what my clearing firm would be for the denali exchange agreement? I assume the trading account number is my amp futures trading account number.

[2023-02-09 17:26:41] #4 [Go To First Post]
John - SC Support - Posts: 39395
Enter "AMP" for your Clearing Firm for the agreement. The trading account number is your AMP trading account number. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2023-02-09 22:13:35] #5 [Go To First Post]
User558370 - Posts: 8
I have the agreements done, still receiving error messages when looking for live information Should Data/Trade Services Settings be connected to CQG WEbAPI?


sierra error.jpg / V - Attached On 2023-02-09 22:12:18 UTC - Size: 457.61 KB - 83 views

[2023-02-09 22:57:45] #6 [Go To First Post]
John - SC Support - Posts: 39395
You need to activate the exchange(s) you want at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges You need to have Sierra Chart connected to CQG WebAPI in order to trade with your CQG account. Once you activate the exchange above, you will be getting your data from us. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

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