Support Board
Date/Time: Mon, 21 Apr 2025 14:44:31 +0000
I am unable to make life trades
View Count: 460
| [2023-02-08 15:29:47] |
| User511897 - Posts: 4 |
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HI!!! I am unable to make live trades on my account.... I have the Advanced Sierra Package (11) active... I have Denali exchange data feed with CME real time data/depth of market for un-professional that is active... Phillips Capital (who I contacted before sending this message) is saying I am 100% good to go.... Now my problem is every time I place an order on my live account nothing happens can you please look at my account and fix it... P.S. I turned off the Sim...
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| [2023-02-08 16:36:50] |
| John - SC Support - Posts: 39372 |
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Please select Trade >> Trade Service Log and copy and paste the information from that log to this thread. As long as you have not exited from Sierra Chart since you last tried to place a trade, the information on why there was an issue should be in there.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-08 19:53:15] |
| User511897 - Posts: 4 |
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Teton CME Order Routing (Order reject). Info: Trade Order Error - Insufficient Account Value (NLV) for margin for order. Margin needed for symbol: 2915.00 USD. MarginPercent: 25%. Margin needed for Account: 2915.00. Account Value: 1500.00. Max potential quantity: 1. Internal Order ID: 750. Service Order ID: 1439070. Symbol: ESH23_FUT_CME. Account: 7PV2366 | 2023-02-08 14:47:49.618 *
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| [2023-02-08 19:56:10] |
| User511897 - Posts: 4 |
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I am under the impression that it is 12.50 pre contract
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| [2023-02-08 22:55:27] |
| cmet - Posts: 690 |
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Some of the margins were raised for ES to 25% of full contract. This is broker dependent.
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| [2023-02-09 14:46:57] |
| John - SC Support - Posts: 39372 |
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You need to ask your broker about the margins.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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