Support Board
Date/Time: Fri, 29 Nov 2024 15:46:00 +0000
Teton/Real account problems with removing orders
View Count: 297
| [2023-02-08 12:09:24] |
| User76183 - Posts: 68 |
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Hello ! I have problems with placing and removing real orders with Teton only. The thing is that it's lagging, especially when executed or I want to to remove the order. It seems that Im having temporary disconnection with a trading server, as on SIM I never have such problems, I have also check the internet, switched off firewalls etc...and I dont have lags with datafeed. Pls check the log: TradeActivity files query time: 0.012329 seconds. Entries: 0. Current queries: 2 | 2023-02-08 03:55:05.323 TradeActivity files query time: 0.006679 seconds. Entries: 49. Current queries: 2 | 2023-02-08 03:55:05.330 TradeActivity files query time: 0.000230 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:32.221 TradeActivity files query time: 0.000169 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:32.222 TradeActivity files query time: 0.000328 seconds. Entries: 4. Current queries: 1 | 2023-02-08 03:55:32.448 Trade Activity query complete for requested trades list. Sending Position to DTC clients. Symbol: UBH23_FUT_CME. Trade Account: Sim1 | 2023-02-08 03:55:32.448 Teton CME Order Routing | Requesting trade accounts from server. | 2023-02-08 03:55:32.907 TradeActivity files query time: 0.003234 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:32.910 Teton CME Order Routing | Requesting Trade Positions data. | 2023-02-08 03:55:33.148 TradeActivity files query time: 0.007726 seconds. Entries: 2. Current queries: 1 | 2023-02-08 03:55:33.990 Teton CME Order Routing | Performing query for most recent order fills Date-Time for Trade Account: XXXXX. | 2023-02-08 03:55:34.223 Teton CME Order Routing | Performing query for most recent account balances Date-Time for Trade Account: XXXXX. | 2023-02-08 03:55:34.223 Teton CME Order Routing | Received 1 accounts from service. | 2023-02-08 03:55:34.223 TradeActivity files query time: 0.005748 seconds. Entries: 0. Current queries: 2 | 2023-02-08 03:55:34.228 TradeActivity files query time: 0.000456 seconds. Entries: 0. Current queries: 2 | 2023-02-08 03:55:34.229 Teton CME Order Routing | Requesting historical order fills for account XXXX. Start Date-Time UTC: 2023-02-08 11:28:29 | 2023-02-08 03:55:34.229 Teton CME Order Routing | Requesting historical account balances for account XXXX. Start date-time UTC: 2023-02-08 11:49:18 | 2023-02-08 03:55:34.229 TradeActivity files query time: 0.000332 seconds. Entries: 1. Current queries: 2 | 2023-02-08 03:55:34.230 TradeActivity files query time: 0.000290 seconds. Entries: 11. Current queries: 2 | 2023-02-08 03:55:34.230 TradeActivity files query time: 0.006552 seconds. Entries: 2. Current queries: 1 | 2023-02-08 03:55:34.251 Teton CME Order Routing | Received 1 order fills for account: XXXX. Inserting the ones that do not exist. | 2023-02-08 03:55:34.495 RemoveDuplicateFillActivity | TradeAccount: XXXX. DatesOfRecordsToInsert: 2023-02-08, . MostRecentFileNameSearched: TradeActivityLog_2023-02-08_UTC.XXXX.data. DuplicateRecordsRemovedCount: 1. OriginalRecordsToInsertCount: 1. RecordsToInsertCount: 0 | 2023-02-08 03:55:34.498 TradeActivity files query time: 0.003149 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:34.498 Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2023-02-08 03:55:34.501 Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2023-02-08 03:55:34.501 Teton CME Order Routing | Received 0 historical account balance updates for account: XXXX. Inserting. | 2023-02-08 03:55:34.527 TradeActivity files query time: 0.007643 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:35.965 TradeActivity files query time: 0.006969 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:36.223 TradeActivity files query time: 0.006905 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:37.990 TradeActivity files query time: 0.007749 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:38.102 Teton CME Order Routing | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2023-02-08 03:55:39.387 Teton CME Order Routing | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 1 | 2023-02-08 03:55:39.387 TradeActivity files query time: 0.013626 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:40.547 TradeActivity files query time: 0.010412 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:40.643 TradeActivity files query time: 0.008256 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:42.519 TradeActivity files query time: 0.006550 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:42.644 Teton CME Order Routing | Requesting Trade Positions data. | 2023-02-08 03:55:44.214 TradeActivity files query time: 0.010982 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:44.518 TradeActivity files query time: 0.006407 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:44.621 TradeActivity files query time: 0.012087 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:46.555 TradeActivity files query time: 0.010538 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:49.214 TradeActivity files query time: 0.009740 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:51.090 TradeActivity files query time: 0.006394 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:51.220 TradeActivity files query time: 0.006562 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:53.010 TradeActivity files query time: 0.007894 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:53.110 TradeActivity files query time: 0.009396 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:54.973 TradeActivity files query time: 0.006470 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:55.110 TradeActivity files query time: 0.009236 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:57.038 TradeActivity files query time: 0.006471 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:57.132 TradeActivity files query time: 0.009347 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:58.914 TradeActivity files query time: 0.006527 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:55:59.071 TradeActivity files query time: 0.009510 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:56:00.936 TradeActivity files query time: 0.006525 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:56:01.039 Order cancellation failed | Still awaiting acknowledgment of new order. Unable to cancel order. Internal Order ID: 130. Service Order ID: (none). Symbol: NQH23_FUT_CME. Account: XXXXX | 2023-02-08 03:57:43.258 * TradeActivity files query time: 0.000228 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.455 TradeActivity files query time: 0.000212 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.474 TradeActivity files query time: 0.000146 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.483 TradeActivity files query time: 0.000211 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.510 TradeActivity files query time: 0.000166 seconds. Entries: 4. Current queries: 1 | 2023-02-08 03:59:27.594 TradeActivity files query time: 0.000180 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.599 TradeActivity files query time: 0.000185 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.642 TradeActivity files query time: 0.000137 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.646 TradeActivity files query time: 0.000176 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.653 TradeActivity files query time: 0.000144 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.659 TradeActivity files query time: 0.000129 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.665 TradeActivity files query time: 0.000179 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:27.701 TradeActivity files query time: 0.009432 seconds. Entries: 2. Current queries: 1 | 2023-02-08 03:59:38.569 TradeActivity files query time: 0.006556 seconds. Entries: 0. Current queries: 2 | 2023-02-08 03:59:38.648 TradeActivity files query time: 0.006298 seconds. Entries: 0. Current queries: 2 | 2023-02-08 03:59:38.655 TradeActivity files query time: 0.006644 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:38.758 TradeActivity files query time: 0.006588 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:38.811 TradeActivity files query time: 0.006631 seconds. Entries: 0. Current queries: 3 | 2023-02-08 03:59:38.836 TradeActivity files query time: 0.006476 seconds. Entries: 0. Current queries: 2 | 2023-02-08 03:59:38.842 TradeActivity files query time: 0.006453 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:38.849 TradeActivity files query time: 0.006561 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:38.880 TradeActivity files query time: 0.006696 seconds. Entries: 0. Current queries: 2 | 2023-02-08 03:59:38.954 TradeActivity files query time: 0.006497 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:38.960 TradeActivity files query time: 0.006608 seconds. Entries: 0. Current queries: 1 | 2023-02-08 03:59:38.985 |
| [2023-02-08 13:27:36] |
| Sierra_Chart Engineering - Posts: 17228 |
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This definitely is the result of Internet connectivity problems. We really do not know how we can help you with this. Maybe the particular internet connection port being used is getting degraded through your ISP. One thing you can do is get a VPS, somewhere in the Chicago area, install Sierra Chart on that server and use a Remote Desktop connection to that. Really that is all we can suggest. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-02-08 13:28:40
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