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Date/Time: Mon, 21 Apr 2025 16:07:41 +0000



Cannot submit order in trading evaluator for EUREX symbols

View Count: 435

[2023-02-08 08:08:22]
User697966 - Posts: 6
Trading Evaluator (Order reject). Info: Trade Order Error - Symbol not found in margin data. Margin requirement not known for symbol. Margin calculation <= 0. Invalid. Text: Parent order. Tag: SimpleBracket.twconfig. Internal Order ID: 11879. Service Order ID: 4301478. Symbol: FGBLH23. Account: cserni | 2023-02-08 09:05:46.707 *

This happens on both DAX and BUND.
[2023-02-08 22:40:56]
Sierra_Chart Engineering - Posts: 19289
We will be checking on this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-02-09 00:05:35]
Sierra_Chart Engineering - Posts: 19289
This is now resolved.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2023-02-09 00:10:02]
Sierra_Chart Engineering - Posts: 19289
We are seeing a problem again. We are working on the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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