Support Board
Date/Time: Fri, 29 Nov 2024 15:52:33 +0000
using platform
View Count: 257
[2023-02-07 23:24:28] |
sergemo1994 - Posts: 1 |
Hello. I'm new to sierra chart and the issue I'm having is that when I open a chart(regardless of the instrument), I don't see anything moving on the DOM or even the candlestick chart. Everything appears static.
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[2023-02-07 23:48:01] |
John - SC Support - Posts: 36350 |
Your account was set as a Standard Trial, as such you had a limited number of symbols for which you can get data. We have set your account to be an "Activated Trial", so you now have access to all symbols. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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