Support Board
Date/Time: Fri, 29 Nov 2024 14:44:23 +0000
I am not receiving any data feeds
View Count: 275
| [2023-02-07 10:11:13] |
| david terry - Posts: 2 |
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I have an account and have set up DOM charts covering 10 year treasury, E-Mini S&P500, Crude OIl, Pound/Dollar, Pound Euro, but none of the charts are receiving any data feeds. The connection on each of the charts is green. I have reviewed the Data/Trade Service Settings and the current selected list is SC Data-All services [Data]. What do I need to do to get a data feed? Thanks, david. |
| [2023-02-07 14:04:25] |
| Sierra_Chart Engineering - Posts: 17228 |
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This is because your trial has not been activated. It is active now. Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-07 15:42:03] |
| david terry - Posts: 2 |
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Fantastic, now working, thanks. David.
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