Support Board
Date/Time: Tue, 26 Nov 2024 20:15:17 +0000
Sierra Freezes (UserContributedStudies)
View Count: 1159
[2014-06-09 10:45:52] |
Rnn - Posts: 53 |
Hi, I followed ur explantion on http://www.sierrachart.com/index.php?page=doc/helpdetails17.html&CAID= part 17.3 UserContributedStudies.dll is the cause for the problem, sierra freezes when trying to add new custom study What should I do next? If I place it back to data folder it freezes... thanks |
[2014-06-09 18:06:17] |
Sierra Chart Engineering - Posts: 104368 |
You should not have this problem on version 1137. Therefore, delete the UserContributedStudies.dll file and download and reinstall Sierra Chart from this page: http://www.sierrachart.com/index.php?l=doc/download.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2014-06-09 20:17:29] |
Rnn - Posts: 53 |
I already have version 1137...
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[2014-06-09 21:49:47] |
Sierra Chart Engineering - Posts: 104368 |
Right, but we want to make sure that you get the User Contributed Studies DLL file provided by the Sierra Chart installer.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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