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Date/Time: Tue, 26 Nov 2024 20:15:17 +0000



Sierra Freezes (UserContributedStudies)

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[2014-06-09 10:45:52]
Rnn - Posts: 53
Hi,

I followed ur explantion on http://www.sierrachart.com/index.php?page=doc/helpdetails17.html&CAID= part 17.3
UserContributedStudies.dll is the cause for the problem, sierra freezes when trying to add new custom study
What should I do next? If I place it back to data folder it freezes...

thanks
[2014-06-09 18:06:17]
Sierra Chart Engineering - Posts: 104368
You should not have this problem on version 1137.

Therefore, delete the UserContributedStudies.dll file and download and reinstall Sierra Chart from this page:
http://www.sierrachart.com/index.php?l=doc/download.php


Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2014-06-09 20:17:29]
Rnn - Posts: 53
I already have version 1137...
[2014-06-09 21:49:47]
Sierra Chart Engineering - Posts: 104368
Right, but we want to make sure that you get the User Contributed Studies DLL file provided by the Sierra Chart installer.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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