Support Board
Date/Time: Fri, 29 Nov 2024 16:35:20 +0000
Connection error from service
View Count: 321
| [2023-02-02 19:29:38] |
| User764226 - Posts: 4 |
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Hi i hav no connection from 2 days ago , and i got service connection error message "connection error from service: CQG logon unsuccessful.your logon is disable " hope you fix it as soon as possible thanks |
| [2023-02-02 23:01:53] |
| John - SC Support - Posts: 36350 |
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Your broker has disabled your CQG account. You need to ask your broker about this. We have no control over this, we just report the error.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-03 01:16:17] |
| Sierra_Chart Engineering - Posts: 17228 |
|
To access historical and streaming market data independent from your Trading service. Follow these instructions. Set "Global Settings >> Data/Trade Service Settings >> Current Selected Service" to "SC Data-All Services". Press "OK" And then translate the symbols in your Chartbooks and Sierra Chart using this "Edit' menu command: Edit Menu: Edit >> Translate Symbols To Current Service (Translate Symbols to Current Service) You can then use the data provided by Sierra Chart independent of your trading service. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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