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Date/Time: Fri, 29 Nov 2024 17:26:10 +0000



Service Package info

View Count: 319

[2023-02-02 12:46:32]
User570415 - Posts: 25
I wanted to know if with my activated service package it is possible to operate from two different locations with two different data/trade service settings. Example: in one station I operate with Rithmic Direct (APEX) and in another with CQG (AMP), connecting to Sierra Chart with my single account. The matter is: two different computers running two different data/trade services using the same Sierra account.
Thank you
[2023-02-02 13:14:35]
User570415 - Posts: 25
And one more final question please. I'm looking for SAFEX Sunflower/Sunflower oil futures. Is it possible to trade it on Sierra? I have AMP broker but seems is not listed. If so, what have I to do?
Thank you
[2023-02-02 17:15:20]
John - SC Support - Posts: 36350
Yes, you can run Sierra Chart from multiple locations with the one Account. The only issue is that the exchanges require that you pay for an additional exchange fee in order to get the data to two computers at the same time. Therefore, if you are using our Denali Exchange Data Feed for both systems, you will need to pay the exchange fee twice. Refer to the following:
Denali Exchange Data Feed: Denali Exchange Data Feed on Two Computers Simultaneously

Note that you will have to use the Denali Exchange Data Feed with the account that uses CQG, as we do not support data from the CQG for the CME Group and EUREX. But you could get the data from Rithmic, although there is a lack of historical data in that case. Refer to the following:
Rithmic Trading Platform Service: Rithmic Market Data and Support Policy
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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