Support Board
Date/Time: Mon, 21 Apr 2025 23:48:03 +0000
Replay issues - engineering support request
View Count: 378
| [2023-02-01 11:52:05] |
| User92573 - Posts: 559 |
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Dear Support I've noticed that on replay I am now seeing bunched, yet-to-unfold, text (notes), user drawn lines and markers etc. appearing vertically at the LFS point. Rather than being hidden until their location (anchor point) comes into view through the evolving replay, they are instead overlaid on one another vertically - up and down the LFS point. I've tried all replay modes and the same occurs. Is this a user issue or technical issue? Many thanks |
| [2023-02-01 12:19:57] |
| Sierra_Chart Engineering - Posts: 19290 |
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Provide an image of the chart showing this, by following these instructions: https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-02-09 12:55:53] |
| User92573 - Posts: 559 |
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Dear Engineering Support Thank you for the reply my apologies for the delayed reply. I will replicate however this may clarify. I've noticed it only occurs when there are multiple text, lines and other objects present 'and the replayed chart is a duplicated chart with those objects copied/duplicated along with'. So, I'm only seeing it on replay where the chart has been duplicated. Does this help clarify? Many thanks ... awesome platform! |
| [2023-02-09 23:56:30] |
| Sierra_Chart Engineering - Posts: 19290 |
|
The issue we think relates to using variable timeframe bars. This is what we are trying to understand. Without a chart image we do not know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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