Support Board
Date/Time: Tue, 26 Nov 2024 20:36:48 +0000
ICE data reload
View Count: 1137
| [2014-06-05 20:35:38] |
| agb1223 - Posts: 33 |
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I'm using Sierra through TT Fix and a clearing firm's office. Everything works fine except for ICE data coming in. I reloaded the data and it deleted the last couple weeks price action except for today. I already have it set to the specific server R2000 Ind Mini-Jun14-ICE_IPE-A. What can I do to fix this? I did restart Sierra and that didn't work. Thank you, Andrew |
| [2014-06-06 08:51:35] |
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The problem is this symbol format with the -A at the end is not supported: R2000 Ind Mini-Jun14-ICE_IPE-A. We have to think about this. We are not to be able to deliver a fast solution for this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-06 08:51:56
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| [2014-06-06 21:50:12] |
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This is going to require custom programming and we would rather not be doing that for one customer. And there are a lot of details involved in this. Could you switch to the CQG trading platform service: http://www.sierrachart.com/index.php?l=doc/CQGTrading.php Are you with Advantage Futures? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-06 22:34:48] |
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We thought of another solution to this. We work on that.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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