Support Board
Date/Time: Fri, 29 Nov 2024 21:59:31 +0000
SMS activation failing
View Count: 394
| [2023-01-19 02:02:40] |
| User196895 - Posts: 1 |
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Hello, I tried to activate via SMS with the county code and phone number, but I get the following error: {"ERROR":"Failed to send code to number. SMS already sent to number."} and did not get an SMS message. Can you please activate me manually, as you have for other people on this Support Board. Thanks |
| [2023-01-19 04:08:31] |
| Sierra_Chart Engineering - Posts: 17259 |
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Your account has been activated and the usage time extended if necessary. If Sierra Chart is running, it will automatically be activated within about three minutes. However, you may need to exit from the Sierra Chart charting and trading software by selecting "File >> Exit". And then open Sierra Chart through the icon on your desktop or through the desktop Start menu. After your Sierra Chart usage time ends you need to pay for additional usage time through "Help >> Add Usage Credit". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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