Support Board
Date/Time: Tue, 26 Nov 2024 19:55:12 +0000
Rollover /Data Range In File (yyyy-mm-dd)
View Count: 1089
| [2014-06-03 20:24:17] |
| User22414 - Posts: 66 |
|
With the change of GBL 201406 to 201409 I do not get "Wailing to Download Historical Data and the Data Range In file is always "unknown to unknown" and the data do not come. What can I do? |
| [2014-06-03 21:34:43] |
| |
|
Looks like a problem with IB providing the data. Update Sierra Chart to the latest release with Help >> Download Prerelease. After the update, open a chart again for that symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-04 06:25:52] |
| User22414 - Posts: 66 |
|
PARDON It was only yesterday; today its OK
|
To post a message in this thread, you need to log in with your Sierra Chart account: