Support Board
Date/Time: Tue, 26 Nov 2024 19:36:51 +0000
Trading DOM - no data
View Count: 1353
| [2014-06-03 19:57:40] |
| User49838 - Posts: 9 |
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Hallo SC, I have bought SC datafeed with CME today, but I have no market depth in my Trading DOM in NQ and YM. (see my screen enclosure) |
 market_depth.png / V - Attached On 2014-06-03 19:56:26 UTC - Size: 33.66 KB - 381 views Attachment Deleted. |
| [2014-06-03 21:28:31] |
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With the CME exchange fee you paid you will only get one level of depth. Make sure you add the Bid size and Ask size columns to the chart DOM: http://www.sierrachart.com/index.php?l=doc/doc_ChartTrading.html#CustomizeChartDOMColumns Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-06-04 17:21:21] |
| User49838 - Posts: 9 |
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Hallo, I have checked my setting of Chart DOM - all is OK., then I restarted and reload SierraChart, but I have still no market depth. What does mean "one level of depth" - shall I buy another data or fee to have market depth for YM and NQ? I have AMP/TTnet and datafeed from SierraChart with data from CME (3,25USD) Thank you |
| [2014-06-04 17:44:47] |
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You should see at least one level of market depth. It appears as though you do not have the bid size and the ask size columns added to the chart DOM or the color settings are not correct. Here are the instructions to set the colors: http://www.sierrachart.com/index.php?l=doc/doc_ChartTrading.html#CustomizingGraphics For full market depth you will need to deactivate the CME exchange and activate the CME exchange for the price of 15.75. Do that on this page: https://www.sierrachart.com/usercp.php?page=SC_RealTime_DataFeed_SetExchanges After that is done restart Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-06-04 17:45:09
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| [2014-06-04 18:08:40] |
| User49838 - Posts: 9 |
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It´s been solved now. I have bought the CME for the price of 15,75 with market depth :-) Thank you |
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