Support Board
Date/Time: Fri, 29 Nov 2024 21:40:34 +0000
Market Depth Historical Graph Not Displaying
View Count: 465
| [2023-01-14 21:00:59] |
| localman - Posts: 38 |
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Hello, I have been working at building out my chart for some time now and have followed all the instructions that I have found and have searched in the support forum and haven't found anything that solves the issue. I have also started a new chart and it's the same issue. The study simply does not display anything. I have also tried replaying days from the past week hoping that would somehow load data since it is the weekend and there is no market activity and also that did nothing. I'm attaching several screengrabs of relevant items from the various step by step instructions I have found. I don't know at this point maybe i'm missing something very basic but i'm at a loss and don't know what else to try at this point. Thank you for any help. |
 TheChart.png / V - Attached On 2023-01-14 21:00:09 UTC - Size: 78.64 KB - 87 views StudySettings1.png / V - Attached On 2023-01-14 21:00:29 UTC - Size: 72.22 KB - 87 views StudySettings2.png / V - Attached On 2023-01-14 21:00:36 UTC - Size: 66.85 KB - 84 views |
| [2023-01-14 21:02:56] |
| localman - Posts: 38 |
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Here are the other relevant screengrabs.
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| SCServerSettings.png / V - Attached On 2023-01-14 21:02:35 UTC - Size: 32.06 KB - 81 views ChartSettingsMarketDepth.png / V - Attached On 2023-01-14 21:02:41 UTC - Size: 41.33 KB - 81 views SCMarketDepthData.png / V - Attached On 2023-01-14 21:02:48 UTC - Size: 32.85 KB - 79 views |
| [2023-01-15 15:09:44] |
| User948559 - Posts: 9 |
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Got the same issue
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| [2023-01-15 16:03:56] |
| Sierra_Chart Engineering - Posts: 17250 |
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Based upon the screenshot of the file list, you do not have any market depth data for the symbol of the chart. Follow the instructions here to download the market depth data: Market Depth Historical Graph: Downloading Of Historical Market Depth Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-15 16:39:12] |
| User948559 - Posts: 9 |
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For me working now thx
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| [2023-01-15 19:04:30] |
| localman - Posts: 38 |
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Thank you for replying. OK now i have some data loaded but nothing for the last several days. In the market depth data folder now the files are for ESH3.CME instead of ESH3-CME which seems that it was a problem but I'm not sure why it doesn't load the data for all the days leading up to the current/last day. It seems there are 2 days of missing data (1/12 and 1/13) |
| [2023-01-15 19:06:58] |
| localman - Posts: 38 |
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Oh, never mind. I think it is loading complete data now. Thank you for your help Sierra_Chart Engineering! |
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