Support Board
Date/Time: Fri, 29 Nov 2024 23:52:17 +0000
[Locked] - USDX lag
View Count: 411
| [2023-01-12 17:48:28] |
| william bolger - Posts: 29 |
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I am constantly having issues with usdx lagging my pc. I have the exact same set up as UJ EU GU GOLD ES NQ no issues on any of them. Sometimes it is fine but sometimes it does not work at all. And most of the time it is so laggy I cant add chart drawing accurately. Anyone have these issues? Resolution? |
| [2023-01-13 00:27:00] |
| Sierra_Chart Engineering - Posts: 17266 |
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We need to understand this better. So when you have a chart open for USDX, you notice Sierra Chart is less responsive? If so, do you have any studies on that chart? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2023-01-13 01:08:53] |
| william bolger - Posts: 29 |
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Yes, but all the other charts have the same exact studies and never lag. USDX is doing its own thing. I have deleted from the group and re added. I have reset, rebooted, updated. Something with that symbol is causing a lag. It will even change my screen resolution to 1080 for a few seconds while it freezes then goes back. I have a high end gaming pc with plenty of power all around. I checked the memory, gpu and cpu while it is frozen and none of them are abnormal. If I switch to another symbol it goes back to normal. |
| [2023-01-13 01:50:44] |
| Sierra_Chart Engineering - Posts: 17266 |
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Does the chart for the symbol have any studies on it? Help topic 30.23 may be applicable: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-13 01:51:01
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| [2023-01-14 01:51:00] |
| user_xyz - Posts: 416 |
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FWIW I was scrolling through my charts yesterday and pulled up USDX (don't do it that often) and SC came to a halt, spinning circle, high CPU usage and after 10 minutes just clicked on a new symbol and everything was restored to normal. Seems odd that it would be related to a symbol but that appears to be the case. Didn't think anything of it until I saw this post. Just tested again, still something strange going on with USDX symbol (lag, high CPU) Date Time Of Last Edit: 2023-01-14 02:09:14
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| [2023-01-14 06:51:58] |
| Sierra_Chart Engineering - Posts: 17266 |
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No this is not true. It is caused by a study on the chart. There is nothing wrong with that symbol. We have already identified the problem for the user. And we continue to be ignored. As if we do not know what we are talking about. This thread is now locked. Please do not post here further. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-01-14 06:59:19
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